06-07-2018, 02:17 PM | #23 | ||
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06-07-2018, 03:04 PM | #24 | |
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06-07-2018, 06:31 PM | #25 | |
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06-08-2018, 12:08 PM | #26 |
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I would request new keys too.
Because of stories like this I am steering clear from tinted windows this time around...
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06-08-2018, 01:25 PM | #27 | |
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But the concern over tinting interfering with signals is why I made sure to purchase a nano tint. I also had it done through my dealership (I know I paid extra that way) in order to make sure that there would be no problems and, if there were, that the dealership would then have to take care of it. So far...no problems. |
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06-08-2018, 01:27 PM | #28 | ||
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2017 BMW 530i, Sport Line,Alpine White, Canberra Beige Sensatec, 19 inch V-Spoke wheels, basic plain Jane build with no options whatsoever..... "Less is more".
Before: 2011 BMW 328i E90 sedan, Platinum Bronze Metallic, Dakota Brown leather, 17 inch wheels, 6-speed auto, N52 6 Cyl inline N/A goodness.... |
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06-08-2018, 04:25 PM | #29 |
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Had the same issue. Bmw had to replace one if the keys.
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06-11-2018, 11:29 AM | #30 | ||
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06-11-2018, 11:32 AM | #31 |
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It sucks that I requested a new key and they said no... They are trying to reproduce the problem. Which they haven't been able to do at three different BMWs. I contacted BMW of North America. They are going to "escalate my issue"
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06-11-2018, 03:37 PM | #32 |
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They must not want to give out keys. Because both of my keys did the same thing and they only replaced one of them.
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06-11-2018, 10:04 PM | #33 |
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Did you ask them to try it in front of you?
Or did it happened when you were at the dealership?
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06-12-2018, 02:27 AM | #34 |
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Does this CA issue happen anywhere or only in certain locations? If only in certain locations, you might be dealing with a strong radio transmitter causing interference. TV and Radio station towers can cause this type of issue.
if happens anywhere, read on... Stealership likely doesn't want to replace key because bmwna asks for warranty parts to be returned. There have been cases where NA rejects returns parts and charges back dealer. Talk to shop foreman, or service manager. Ask them to open a Puma case. If they're unwilling to help, find another dealer. If that's not an option, ask for an appointment with the field service rep. In many major markets the rep visits dealers 2x per month. Tint would not be of any concern for the issue of key not detected when sitting inside car and trying to start it. The CA antenna that looks for the key is inside the car, I believe near the steering column. So, tint has nothing to do with this specific key detection issue. You likely have a bad keybob, bad module, or maybe your istep level needs upgrading. the G30 has had it's fair share of software bugs.
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06-12-2018, 08:53 AM | #35 |
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06-12-2018, 08:54 AM | #36 |
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they have tried it in front of me and it works fine... That is why I started recording when it happened. every time I stepped into a dealership it worked with no issue.
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06-12-2018, 08:56 AM | #37 | |
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06-12-2018, 09:24 AM | #38 | |
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Is there anything different on what they did when they replicate it in front of you?
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06-12-2018, 07:21 PM | #39 |
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I am not mad that they can't replicate it. My issue only comes when they blame tints or act like there is no issue. It is all good though. I got a call from BMW USA today. They escalated my issue.
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06-16-2018, 08:05 AM | #40 |
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Update: Probably my last... I haven't heard any news from BMW for 4 days until I called and they said "We haven't forgot about you". They still can't reproduce the issue. so I'm just going to get my car today. Through the 4 days I periodically checked my Connected app. Looking at the remote view the car has been sitting in the same exact spot at the end of the parking deck for those 4 days.
I opened a ticket with BMW of North America. A rep called me and is looking into the issue further to see what they can do. They said if it can't be reproduced or not it is unacceptable that you are experiencing this. I'm done going to dealership for now. |
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03-03-2021, 03:44 PM | #41 | |
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