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BMW 5-Series (G30) Forum 2017+ BMW 5 Series (G30) General Discussions Wireless charging tray

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      08-25-2019, 07:08 AM   #1
jsf721
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Wireless charging tray

I have an apple Xs phone and an Apple wireless battery case. I know both are comparable with wireless charging as I charge it nightly on a charging mat at home. My phone gets warm in the bmw charging try but I don’t see the charging percentage increasing. The lightning bolt does display when it’s in the tray.

I thought perhaps this was because I use the phone to talk , stream music or for Waze almost continually. But this Saturday I decided to just do some errands and not use it at all. I was only out 1/2 hour but didn’t increase or decrease and percentage.

Anyone else have this issue ?
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      08-25-2019, 03:52 PM   #2
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Quote:
Originally Posted by jsf721 View Post
I have an apple Xs phone and an Apple wireless battery case. I know both are comparable with wireless charging as I charge it nightly on a charging mat at home. My phone gets warm in the bmw charging try but I don’t see the charging percentage increasing. The lightning bolt does display when it’s in the tray.

I thought perhaps this was because I use the phone to talk , stream music or for Waze almost continually. But this Saturday I decided to just do some errands and not use it at all. I was only out 1/2 hour but didn’t increase or decrease and percentage.

Anyone else have this issue ?
Does your light go blue when you place the phone?

I've had one issue where it wouldn't charge for longer with light turning orange. BMW replaced the entire unit unit under warranty.
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      08-25-2019, 04:33 PM   #3
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Quote:
Originally Posted by jsf721 View Post
I have an apple Xs phone and an Apple wireless battery case. I know both are comparable with wireless charging as I charge it nightly on a charging mat at home. My phone gets warm in the bmw charging try but I don’t see the charging percentage increasing. The lightning bolt does display when it’s in the tray.

I thought perhaps this was because I use the phone to talk , stream music or for Waze almost continually. But this Saturday I decided to just do some errands and not use it at all. I was only out 1/2 hour but didn’t increase or decrease and percentage.

Anyone else have this issue ?
I wish I could help, but the visionaries at BMW designed the tray too small to easily fit a Galaxy S9+ or S10+. So, I can't use it!

Btw, they realized this and corrected the design on the newer G series cars. Maybe the G30 LCI will see a wider tray....
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      08-26-2019, 08:35 AM   #4
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I use it occasionally with my iPhone XS and it works for what it is, but it's quite a tight space and I don't even have a case on my phone.

It does get warm and others have complained about that.

With that said, it should be charging if you left it on there for 30 minutes and weren't using it.
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      08-26-2019, 09:25 AM   #5
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The iPhone does get warm during the charging process. The BMW wireless charging tray is apparently a low watt charger. I too have not seen much increase in charging on short trips, BUT the phones doesn't reduce the battery either while on the tray. On longer trips it will change the battery but at a very slow rate, rarely doesn't it reach 100%.
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      08-26-2019, 10:18 AM   #6
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The blue light is on eternally. Even when the phone is not in place.

The charging lightening bolt is only displayed when it is in the try.

Quote:
Originally Posted by ADS-UK View Post
Does your light go blue when you place the phone?

I've had one issue where it wouldn't charge for longer with light turning orange. BMW replaced the entire unit unit under warranty.
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      08-26-2019, 04:48 PM   #7
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I have an iPhone Xr, and my charging tray works perfectly, but the blue light is only on when the phone is in the tray. The phone may get slightly warm, but that is all. I use the phone, Pandora, etc all while it charges in the tray. Sounds like you may have a malfunction.
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      08-27-2019, 12:39 PM   #8
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Low wattage charger. I have the iPhone XS max with the Apple case. I have friends that use the charger. They all get hot, stated in the manual that may occur as well. I believe the dual socket in front of it is 2.1 but I'm not sure if that was a add on or stock.
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      08-27-2019, 05:03 PM   #9
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Quote:
Originally Posted by jsf721 View Post
The blue light is on eternally. Even when the phone is not in place.

The charging lightening bolt is only displayed when it is in the try.

Quote:
Originally Posted by ADS-UK View Post
Does your light go blue when you place the phone?

I've had one issue where it wouldn't charge for longer with light turning orange. BMW replaced the entire unit unit under warranty.
Looks like your charger is faulty. It shouldn't have the blue light on permanently. Time to make a trip to the dealer
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      08-27-2019, 07:55 PM   #10
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Called the dealer and they said stop in anytime
They will take a quick look and then order parts.

Quote:
Originally Posted by ADS-UK View Post
Looks like your charger is faulty. It shouldn't have the blue light on permanently. Time to make a trip to the dealer
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      08-28-2019, 04:20 PM   #11
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Fixed

Brought the car in today lunch time. Verified not charging. They basically unplugged it and plugged it back in and it’s working. It got stuck on and timed out. It was reset. Works fine now and if it happens again, they will replace.
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