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Originally Posted by Skubalon
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Originally Posted by aussieintexas
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Originally Posted by Skubalon
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Originally Posted by m_matt
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Originally Posted by Skubalon
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Originally Posted by m_matt
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Originally Posted by M3CLESS
my car has been released to a carrier on 9/3 and still hasn't left the VDC. this is absolutely ridiculous.
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This happened to me too. They are just backed up. Double check to make sure your car is priority 1 status. Call your CA and have them out to the carrier. |
My diff was fixed about 2 weeks ago in NJ, it is now in Baltimore and has had 2 more work orders opened on the car and no one will tell me what is going on. No eta or even an estimated delivery date. I second the CF and ridiculousness of this. So frustrated, disappointed... |
Call customer relations and demand they escalate your case to a manager. Also, ask them what the WO is in regards to. |
I did. We will see what happens. Expectations are not high. |
Go to post 23 of this thread and try calling Jess. Standard Customer Relations people don't respond in my experience. Skip the line. |
I went to Jess. I made the original post on pg 23. I had just been holding off on escalating because they had been taking care of me... Now the wheels have fallen of so to speak, so up the chain I go. |
I'm surprised. Jess has been great with me. Very good communication and on top of things.