OK this is what's on my car. the options connected drive store, BMW assistance, BMW messages appeared straight away, the other options listed below it, took a few more seconds to display.
Scrolling down a bit
and a bit more
Sample news page
and the connectedDrive store options
I recall at the dealers when I picked up the car, the dealer set up my credentials for the remote service app and also showed me the BMW website where I logged on. In all of the excitement, I may have glossed over what was done there a\nd I'm wondering if this is possible where these options may need to be ticked possibly? Just a guess. As I say I really don't recall specifically choosing these.
Might be worth looking at this, hopefully you saw this at the dealer when you took delivery?
https://www.bmw-connecteddrive.co.uk...x.html#/portal
It will at least show what you have, my car states Connected Drive as booked
