Getting a bigger discount is not an excuse to be treated this way. It's as if they WANT you to cancel. That's like using a coupon at a grocery store for a 24 pack of water only to find out that you received 20 when you got home. That's not an incentive then - you paid less for an inferior product (service.) You are not asking for a free car. It's not acceptable that 22s are being delivered for months while your 21 is stuck.
Maybe I'm more passionate than others in this case but I'd definitely pull a "Karen."
|