Quote:
Originally Posted by 2022M550i
Quote:
Originally Posted by HerkHealer
Quote:
Originally Posted by 2022M550i
No dodge dealer will work on my Viper, So I have to keep all the receipts of the exact oil I bought, oil filters and I also send a sample out to Blackstone labs for analysis
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Super curious about this. Is it because you bought the car used from Private Party ? |
No, unfortunately 95% of the dealers just wont touch them. It may be that they dont want the liability, parts in back order even before the pandemic or because only a viper tech can work on them and virtually no dodge mechanic has that training.
I basically have a warranty that i have to do the work myself and they will cover the cost of the part. I contacted FCA and they said they cant force a dealership to work on them since they are independently owned. I never heard of such a thing…and never would buy another Fiat/Chrysler product again.
That said, the car is an awesome 1 of a kind experience. Too bad dodge can care less about their customers…especially the small number of people that own one of their flagship products |
This just has me shaking my head. But the more I think about it, what they should have done is offer viper only service independent of dodge, but that is not realistic because there just aren't enough of them to warrant it. The thought of bringing my Viper (if I had one) to a Dodge dealer makes me cringe. That's like bringing a Ferrari to a Chrysler dealer because they own a percentage of Ferrari.
The lack of a service option for your viper is a huge red flag and disappointing.