USA OTA Map update issue
I’m in the USA so maps updates using download are not available.
I bought a used 2020 230i convertible a year or so ago and am enjoying it. I just realized how out of date the maps were and confirmed it still had the original 2019 maps. I confirmed that the car is supposed to get OTA map updates through next year but that obviously isn’t happening.
After MANY calls with bmw I’ve been told that:
1. If the baseline map isn’t continuously updates subsequent updates are too large and no OTA updates are performed.
2. BMW will not provide a new baseline map so that OTA updates can resume.
3. The only way to get the baseline map is to go to the local dealer who wants $365 to load the map.
4. Suggested going to software updates on bmw.com site but that goes nowhere.
I find this frustrating since their system was supposed to automatically do OTA map updates for 5 years at no cost. I feel like they should provide a new baseline map free of (or at minimal) charge. BMW has, at numerous levels, shown no interest in working out a solution for me. So I’m stuck with old maps, $365 at dealer, or 3rd party map purchase.
I’d love to hear back from forum members what their experience has been, whether I’m just out of line with my expectations, or suggested solutions.
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