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for those of u who had bad experiences with BMW Customer services, I feel your pain. Take for example a regular guy like me who pays monthly car notes on a bmw vs a famous basketball or football players who pay cash on a 7 serries or M5. Man those guys and their families gets the special treatments everytime (anyhing they want). Even CEO, CIO, and CFO. It is all about your status and it sad. I can bitch all I want it don't make a big difference.
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