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The same thing happened to me...got in and everything was erased. I usually use only one key-remote but I went running and grabbed the other one since it has no keys on it. I put the key ring back on the "other" remote and thought there was something seriously wrong when I went out a little later and everything was erased.......just tried the "normal" key-remote and everything is back...so yes the profiles are saved in each key remote....I love it! Leave it to BMW! Thank you for this forum or I would have had no idea!!
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