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Not resolved
I chased the lack of response from BMW connected. They came back as they needed to clarify which of our 2 BMWs is affected. As my wife's M135i doesn't have the HDD entertainment system I confirmed that it is my 540i. Just called them again as it has been ANOTHER 5 days. They say I need to speak to a "Genius" at my dealer. Have just left a message for him to call me.
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