I thought I'd post this information as a stand alone thread for anyone just interested in the current state of the Performance Center Delivery experience.
It's post 199 in the thread 'My MY 2021 M550ix Build & Performance Center Delivery' if you want to look over the whole thread.
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I received my welcome letter from BMW for Performance Center Delivery. What follows is what I gleaned from it, and I've provided the welcome letter and attachments for anyone who is interested to review. Choosing this option is up to you, and an arrangement between you, the dealer, and BMW. I'm just passing along information as a customer, not a representative of BMW.
Some things I noticed that you'll want to be aware of:
You need to complete and return the Travel Form no earlier than three weeks prior to delivery.
You need to complete the purchase with your local CA NLT a week prior to the delivery date.
Bring your bill of sale, proof of insurance, temp tags or license plates provided by your CA to the Center for your delivery.
Factory tours at the plant are not being offered due to the Covid-19 situation.
If you answer yes to their Covid-19 screening questions (attached), they will not let you in the Center or participate in the delivery experience. You need to take the survey on-line no sooner than 24 hours prior to delivery day and print the 'Access Approval' page or save a screenshot on your phone to show upon arrival at the Performance Center the day of your delivery.
South Carolina imposes a use tax of $500 upon the first us e of a new vehicle purchased in some states - apparently its not often collected, but it's possible - see the attachment for details.
Also, note that once the vehicle is transported to the Performance Center (about two weeks prior to your delivery date), if you choose to cancel the experience, you are on the hook for the transportation charges to your local dealer. If it hasn't been sent to the Performance Center and you cancel, BMW covers the shipping to your local dealer.
The Covid situation obviously impacts the delivery, but it appears BMW is doing what they can to remain flexible, yet safe - selecting this delivery option is a ultimately a personal decision.
The Welcome Letter (e-mail) follows:
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Dear TomWinMD,
We are excited you have chosen to take delivery of your new vehicle at the BMW Performance Center. This email is to confirm your Performance Center Delivery for production number 000000 which is scheduled for 9/1/2020. You will stay the evening prior to your delivery at the Greenville Marriott as our guest. A block of rooms is reserved each week under our account at the hotel and you will not be assigned a room until check-in. Please do not contact the hotel to confirm your reservation. This email acts as the confirmation for both your hotel and delivery experience.
Please note that the BMW Performance Center is closely monitoring the developments regarding COVID-19 (Coronavirus). This is an unprecedented national health emergency and we will continue to develop and adjust our plans as necessary. Currently BMW Manufacturing has informed us they have suspended all factory tours and a tour will not be available on the day of your delivery. Also, all guests will be asked to wear a mask during the vehicle overview, while touring the BMW Museum and when social distancing of 6 feet or more is not possible. You may choose to bring your own mask, or one can be provided to you upon arrival to the BMW Performance Center.
Due to the constantly changing environment surrounding COVID-19, we do not recommend making any travel arrangements until 2 weeks prior to your delivery date. If we encounter delays due to COVID-19 closures, production schedules, weather, or any other unforeseeable circumstances, your delivery date may need to be changed prior to that 2-week window. If we are notified of a delay, we will contact you immediately to arrange a new delivery date.
The attached Performance Center Delivery Information flyer will inform you of what to expect during your delivery and travel information which may be beneficial in planning your trip.
Important Information:
· The delivery program is designed for you and one guest; additional guests cannot be accommodated, NO EXCEPTIONS.
· Your delivery day will start at 8am and conclude around 3pm.
· Participants must present a valid driver’s license (participants 15 to 17 years of age must be accompanied by a legal guardian).
· Childcare services are not available. If your guest is a child under the age of 12, you will be required to accompany them in our café and will not be able to participate in the BMW factory tour or any driving activities during the day.
· No pets are allowed at the BMW Performance Center or the Marriott hotel.
· Dress code is casual and comfortable. Completely enclosed shoes (no high heels, sandals, or clogs) are required.
· European Delivery customers, who have already taken delivery of their vehicle in Europe, will not receive a vehicle overview during re-delivery.
Please read the following important documents attached:
IMPORTANT – Covid-19 Info
Performance Center Delivery Information
Includes
o What to Expect
o Important Information About Your Delivery
o Travel Information
o Things to Bring
o Visitor Information
Travel Form
Please complete and return your travel form no earlier than two weeks prior to your delivery.
Accessories
Accessories are unable to be installed at the BMW Performance Center. Some accessories can be installed at the port prior to the vehicle being transported to our facility. Please check with your BMW Client Advisor for information and pricing on accessories for your new BMW.
Cancellations
If you need to cancel your Performance Center Delivery, notify the BMW Center from whom you ordered the vehicle immediately. They are required to submit a cancellation form for your vehicle. Please note the following two circumstances and the resulting outcome:
- If the vehicle has already been shipped to the BMW Performance Center, you are responsible for any shipping charges that apply to transport the vehicle back to your selling BMW Center. Vehicles are delivered to our facility approximately 2 weeks prior to your delivery date.
- If the vehicle has not been shipped to the BMW Performance Center, upon receipt of the Cancellation Form the vehicle will be re-routed for transport to your selling BMW Center at no additional cost.
We hope your trip here will be a highlight in your automotive experiences and we look forward to meeting you soon. If you have any questions regarding your delivery, please email us at
PerformanceCenterDelivery@bmwmc.com . To visit us on BMWUSA.com click here.
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Hope this gives you a good idea of what to expect for a Performance Center Delivery, and obviously, all of this information is subject to change at BMW's discretion.