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Originally Posted by esoulliard
Hello everyone. I'm new to the BMW world and I was wondering about peoples' experiences with the free maintenance program. I'm not very comfortable with the idea of a dealer working on my car, but I'm thinking about taking advantage of the BMW program for the cost savings.
My dealer mentioned that the program covers just about everything from oil changes to wiper blades, and the BMW site confirms this. I was wondering if the experience was smooth or if it's a hassle with dealers trying to push upsells. It sounds like it's just a matter of taking the car in on the regular oil change maintenance intervals -- is that correct? If you've taken your car in, were you offered a loaner car?
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It's great. Just as advertised. They even replaced my clutch at no charge.