Quote:
Originally Posted by TommyC123
The service agent said "bumper to bumper" warranty only apply to faults warranted by BMW. Anything else the customer has to pay.
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Sure, you would have to pay for a non-warranty repair. But not the “diagnostic fee”. That is covered under warranty others you’d never go in to get anything fixed (or dealers would make everything a non-warranty repair so they can get paid more than BMW contracted rates).
It is a different country so I can’t say how things work in Canada. But I would complain to BMW as to me that’s outrageous.