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      05-08-2019, 01:13 PM   #12
VirtualGuitars
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Drives: 2024 BMW XM Label
Join Date: Jan 2019
Location: Houston, TX

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Quote:
Originally Posted by nlkccom View Post
Quote:
Originally Posted by mqmh23 View Post
Same issue here. Can't add my vehicle on the connected drive app and CarPlay completely disappeared as an option on my connected drive on my screen in my M550i. Coincidentally, my car was in service for oil change today, and the service department had no clue what was going on and need me to schedule a followup appointment. I'm going to contact BMW assist/genius tomorrow and see if they can sort this out. Saw on another thread to update BMW assist and hard reboot Idrive by holding down power button for 10-20 seconds with the ignition on. Will try that tomorrow and report back.
I tried this method this morning. It restarted the idrive system, but did not resolve the issue.
As I stated earliest, the entire BMW Connected Drive system is down on the backend, so none of those services are going to work. They are upgrading the system with an ETA of tomorrow afternoon.
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