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      02-27-2020, 07:21 AM   #29
HKPhooey
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Drives: G26 M440i Grand Coupe
Join Date: Sep 2017
Location: Norfolk,UK

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Quote:
Originally Posted by P-OA View Post
Quote:
Originally Posted by V8CDT View Post
Further update which I hope helps .....

"Looking into this for you I can confirm that to enable the Remote Software Upgrade for the vehicle, you'll need to perform this November Software Update. Currently your Software version is 19-07-525 and will need to be upgraded to 19-11-530.

The BMW Centre should be able to perform this update, this will alleviate the problems you are experiencing and enable the RSU for future use."

Car has been into dealership today for the stated software update, and fingers crossed so far all looks good with the app updating regularly (I could see changes while it was at the dealership) and then since it has update locking, mileage, fuel and allowed remote open and close.

The only negative is the email from BMW suggested this would implement the missing RSU but it doesn't seem to be the case and I wasn't expecting it as I know it's not a feature of the G30 running ID7.

...... anyway hopes this helps others who had the same issue, and I'll update if it doesn't resolve the problem 👍
Really happy to read about someone that have exactly the same problem as me. Did it fix your problem?
Picked up my brand new BMW 530e last year in november (manufactured in september) and then the problem that you described started. The connected drive didn't work and the every time I started the car it showed service over due (brakefluid was to be changed 12/2001 or approx 8 years before the car was produced). The car went back to the BMW dealer 18:th of december that corrected the problems until 12:th of februari this year (so it worked for almost two months).

The help desc for BMW in UK seems better then the one here in Sweden. The only reply you get here is:
1. Did you try to press the volume button for 30 seconds to restart the IDrive system?
2. Have you updated the apps in the car/phone.
3. Take the car in for service at the dealer ship.


Note!
I don't recommend to press the volume button to restart the IDrive if everything is working as it "should", I did it since the efficiency (fuel saved etc for the last journeys) still won't work and the BMW customer support asked me to test it, after that nothing works!
Just to confirm since the software update which I quoted the connected drive app has worked pretty much all the time. There has been the occasional drop out, but I'd put that down to the servers at BMW. Location updates work fine, remote services are all functioning and able to send locations to car which are then picked up by the navigation.
Appreciate 0