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      10-13-2019, 04:09 PM   #8
claykin
Brigadier General
United_States
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Drives: various BMW
Join Date: Nov 2009
Location: Florida

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Quote:
Originally Posted by lago1974 View Post
My connected drive app hasn't worked since I got my car in March. I went back to the dealer and had a "genius" try to help with it but we ran out of time and it still doesn't work
I got my car in June and had issues where app would not talk to car. I opened a case with BMWNA and it was fixed within a week. I called the customer service hotline and they escalated.

I got a return call from a Genius and he advised it had something to do with a batch of at&t SIMs that weren't activated on at&t end.
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