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      01-21-2019, 08:54 AM   #36
drivethemachine
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Drives: 2018 BMW 530e
Join Date: Jan 2015
Location: Long Island, NY

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The reason I suggested to bring it to the dealer is because that's the only way to have a documented record of something not working 100% with the product. You purchased a car whose advertised feature was the remote app. If it's not working then you're not getting something you paid for. It's the same as the heated seat not working, in my book.
Leave the car with the dealer, let them try to fix it and if they can't you look into lemon law options — now you'll have service history.
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