100% the guy was out to lunch on the process way before the impact of COVID... I contacted the dealer after never getting a production # and being told by BMW NA they had no allotments left. The dealer then quickly secured an allotment and got back to me with the production #. The Broker now claims he spent days securing an allotment and had to trade three X3's for it. So yes supposedly I can not shop at a dealership in Reading PA without him being paid $500 for the privilege.