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      06-01-2019, 08:37 AM   #36
VirtualGuitars
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Drives: 2019 BMW M550i xDrive Sedan
Join Date: Jan 2019
Location: Houston, TX

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Quote:
Originally Posted by bastula View Post
Quote:
Originally Posted by JSTDR1V View Post
Very frustrating as my car is brand new. I use all of the connected features quite frequently so it's a major bummer. I can see all correct data - mileage, fuel, door status etc, just can't send or receive
Ditto. Just talked to them again. The nice lady on the phone said it's still a systemwide issue. Might be resolved by Wednesday of next week. She checked my account and it's all in order.
FYI, this is a backend system "upgrade" that went bad. It's been down intermittently for over 2 weeks. Not all users have been impacted.

From someone that's been in enterprise IT for over 25 years, they should have reverted back to the previous system and developed a better upgrade plan in a non-production environment.
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2019 BMW M550i xDrive Sedan | 2018 BMW 230i Coupe | 2017 X6 BMW xDrive35i | 2011 BMW S1000RR (BMW Motorrad) | 2008 BMW 528i Sedan
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