Quote:
Originally Posted by ted8715
I just tried the BMW Genius line and they informed me they no longer provide tracking updates  and sent me to the automated line.
Up until now they were always able to provide updates. Anyone else have this experience recently? |
Yup! I posted about this in another thread like 5 days ago. I was shocked. It's a new rule they started, probably got tired of so many people calling in about updates.
Your best bet is to contact your dealership and get updates.