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2018 M550i "Recall" Customer Campaign
Brought my 2018 M550i (5,800 miles) to dealer this week for this "software update." When I picked it up I checked the BMW Connected Drive APP and noticed it was giving me erroneous readings. It indicted that the front windows were down (they were not) and that the hood was opened (it was not). Also, am unable to send any commands to the car from the Connected account. Cannot lock/unlock, ventilate or view cameras. Rubbish! When I told the dealer about this, here is their response: "I just spoke with the both shop foreman, they just received another update from bmw overnight that they will be uploading over the weekend. They are both in agreement that it is more than likely a software issue in the new update. They have had 5 updates from bmw in the last 6 months fixing found concerns. If you can make it through the weekend.”
Does this sound like a messed up organization, or what?
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