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I took mine in for this (2018 model) and expected the column to be replaced. My SA even said the same thing. When I picked it up, he said they lubricated some piece within the column and that should fix it. To their credit, it's been a couple of months and the column has worked properly ever since.
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2020 M550i xDrive (Champagne Quartz/Black)
2021 X7 40i M-Sport (Arctic Gray/Tartufo)
RETIRED: 2018 540i Luxury Line (Dark Graphite/Canberra Beige)
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