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2nd Update
After much huffing and puffing I have had OTA and USB updates added to my account by BMW connected drive. Unfortunately, the OTA updates don't let me get past the first screen to select my region. Screen shot attached
USB update downloading right now so at least that bit works.
So I'm not out of the woods yet and have made an official complaint.
How hard can it be? Answers on a postcard please.
Also attached for forum use is a guide to OTA and USB map updates including the requirements for these to function. Not it says that The Automatic Map Update service must be active; it is activated by default ex-factory. So nothing to do with the dealer and everything to do with the factory although we have worked out here that it was not factory specific.
I wonder whether in view of the failures of the portal on many occasions that if you get to a critical point at assembly and the portal goes down then you don't get the Connected Drive services you are entitled to.
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