Thread: M550i ordered
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      04-11-2019, 07:41 AM   #94
Skyrider01
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Drives: 2019 M550ix, 2020 330i
Join Date: Feb 2019
Location: Ft Lauderdale, FL

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Quote:
Originally Posted by MoeMo87 View Post
Does BMW genius know whether or not the vehicle is on the ship or do they also have the delay in update as well?
I'm not sure how accurate anyone's info is. But BMW genius probably has the most accurate info available.
They told me they get updated info once the vehicle is on the ship.

My vehicle was scheduled to be completed on March 19th.
My dealer told me on the 20th that the vehicle was at the port.
However, BMW Genius said it arrived at the port on 3/26.

One day when I called for an update, they couldn't access their system for some reason.

It left the port on 4/6, but the BMW website didn't indicate "in transit" until 4/8. So it sat there for at least 11 days. Genius told me this is not unusual, as there might be a wait for a ship to arrive, and then to fill up.

I called on the 8th and they told me the ship is arriving on the 20th. But marine tracker has it in Baltimore on the 20th and I am assuming my car will be off loaded in Brunswick. So that would be a few days later.

My dealer said it will be arriving at the dealership at the end of the month.
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