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My 360 view has never worked since I first purchased it in February. The initial error message i that I needed a "Security Token"t o be installed. Monthly calls to the the national Genius hotline just resulted in same reponse, that it is an ssue with their server and they had no estimate for an update. They had me open a ticket with the Connected Drive staff, it has not been almost 2 months, and they have no estimate either. They recommneded I take it to the dealeras they would be more expeditious. WhenI brought it to my dealer early in the process, they had no idea how to apporach it. I recently took it in last week and they re-installed the softwear. Still no joy, the dealer'sgenius could not get it to work, but now the error message stated "no data connection" as above. All the other connected drive unctions appeared to work, but not the 360 view. The dealer is now going to refer me to a regional BMWUSA rep. Still awaiting a resolution.
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