How i would have handled the situation...
Johnathan (random name), but the car's only a year old, should it not been covered under the warranty?
Johnathan: No sir, it's not?
Me: I am really surprised that I would be paying $8 every year for the battery
This way, I was able to kept my self respect/dignity yet got my point across that I wasn't happy.
I am sure SA would have paused and thought about it for a second and would have taken care of you
Losing your cool and arguing about $88 for what ever reason it was, doesn't show much class.
|