Quote:
Originally Posted by tom @ eas
As stated before (in Post 6 of this thread), V3 has nothing to do with DriverPacks - it is a specification of the LED.
Most AiB have zero problems, no product is 100%, which is why a warranty is given. We typically cover return ground shipping within the US as a courtesy, but if you absolutely need expedited shipping (overnight) - you would be liable for the additional cost as your original order was specified as ground shipping.
No one has ever been left high and dry and we have stood behind every single kit sold if an issue was brought up - but you have to give us a chance first to make things right - starting/bumping threads will not help at all.
We should have our new shipment of AiBs today, and tracking info will be provided by email when your replacement is shipped.
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"but you would have to cover the overnight shipping if you need it by tomorrow, exceptions are made if the kit was just recently purchased." what is defined as recently purchased? I sent an email regarding this question but was simply ignored. Several days after the incident of the first driver packs I had to pay for the overnight shipping, again what is considered "recently purchased?"