Quote:
Originally Posted by Phas
I think your headline is a bit misleading, as it may only affect your dealer in Toronto NOT the entire country OR ALL BMW dealers. I always get a loaner when I take my car into my BMW dealer for service. When I call, they take my information on what I want done, arrange a date, then ask me if I want a loaner, I keep the loaner until they fix my car, then I return the loaner. So it could be your dealer and not BMW Canada 
Cheers  |
My apologies. I edited the title to be Toronto and surrounding area. I asked a few dealerships near Toronto and they all told me the same thing. Back when I had my 2011 BMW X3 35i, they still would provide loaners for any servicing. I know its a first world problem but I would expect a loaner vehicle from BMW... I believe even some economy brands offer loaners for servicing (with that being said, not sure which ones as I never really have come across it).
Now that I think of it, Volvo also offers loaner vehicles for their customers as well.