Quote:
Originally Posted by JohnEnglish
What Audi and MB dealer do you use? My own experience is that all GTA dealers (Audi, BMW and MB included) stopped providing loaners a few years ago unless it's a multiday repair. It seems to be the general policy of any dealership owned or associated with the Humberview Group or Quinn Automotive Group.
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For Mercedes I still use Mercedes Thornhill and I have never had any issues of sort. I had to bring in my S class recently for its annual servicing and told them I need a loaner. They didn't even ask me any questions or convince me otherwise.
For Audi, the Valet loaner drop off is from Pfaff Audi Newmarket. I have had excellent service with them.
For both Benz and Audi, their only requirement is to return the loaner vehicle, or in the case of Audi, have the loaner picked up by them, within 24 hours since my car is ready for pick up, which is understandable.