Quote:
Originally Posted by Skyrider01
Quote:
Originally Posted by MoeMo87
Is it true that you don't know your car is on a ship until 2 days later?
|
Mine got on the ship on April 5th. The website didn't show "in transit" until the morning of the 8th. So it appears to be true.
I was tracking another vehicle a few weeks ago, and although it had arrived at the dealership, it still showed "in transit" on the website a week later. |
Does BMW genius know whether or not the vehicle is on the ship or do they also have the delay in update as well?
My car reached the port on 4/5/19 and there was a ship leaving on 4/7/19 and 4/9/19. Again when I checked online, it still shows my car is at port.
However, I called BMW Genius on 4/9/19 at 8:30 P.M. to see if they might have any additional information. They said my car is at port still waiting for a vessel assignment.
So I'm pretty sure my car has not made either of the two ships since this is the update I received from the phone call.
Just wanted to know if BMW genius also have some delay with receiving information or it's pretty much accurate?