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      07-02-2018, 11:39 PM   #10
jwong77
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Drives: 2018 530e
Join Date: Sep 2010
Location: Pleasanton

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Quote:
Originally Posted by Dephead2004 View Post
This was a problem for me too. Service for ota wasn't registered from the factory with connected drive. Wrote several emails to connected drive and eventually received ota, plus complimentary usb updates for 3 years.

I found the dealer was incapable of recognising the issue let alone finding a solution. And I like my dealer. I stand to be corrected, but I think only connected drive can switch on ota.
I don't expect much support from my dealer either. For mechanical issues, I'm sure they are great, but after my experience with my so called "Genius", I realized they weren't so smart with software issues.

Do you mind sharing to whom you emailed to that was able to solve your issue?

Many Thanks!
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2018 BMW 530e Alpine White | Black Napa Leather | Bone Stock
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