After sales services problems with the BMW dealer!
Hi guys
I have a small issue just I noticed that the DRL in the left front headlamp is turned yellow so I took the car to the nearest dealer (the only dealer in the whole country) after taking an appointment expecting small issue that will need few hours to be solved even if they will replace the whole unit in the bad situation
I went there at the same exact date and time they appointed to me and surprisingly they told me that they will take 1 week to diagnose and solve the issue
This dealer is 300 miles far from my home and this thing is totally frustrating
BTW when I called them to assign a repair appointment, the nearest slot was like 7 days from the call. So now total of 2 weeks to solve a small issue!
Is that something normal? Because I was dealing with a lot of other brands dealers before and never had such concern
Thank you guys
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