I have a love-hate relationship with Rolex. On one hand I'm a big fan of their sophisticated manufacturing process (as opposed to super handmade), but on the other hand the purchasing experience was terrible -- dripping with condescension. I ended up purchasing it second-hand from a family friend at MSRP on the condition that I don't sell it. Yes, there is some lint stuck in the band from a sweater or something. I'm struggling to get it out using standard tools without risking scratches.