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      06-16-2019, 04:32 PM   #11
drivethemachine
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Drives: 2018 BMW 530e
Join Date: Jan 2015
Location: Long Island, NY

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Same here...I think it's junk.
I have a question for those who have no issues with it:
can someone time how long it takes for a simple command to complete?

Make sure your doors are unlocked before you begin.
1. open the app
2. start a stopwatch
3. tap Lock doors, confirm.
4. wait for the doors to actually lock
5. stop the stopwatch

My results vary. The best time I have seen is 18 seconds, but often it runs for about 1:30~2:00 minutes and then it just times out.
Even at the best case 18 seconds -of waiting and staring at my phone- it does not meet my expectation of how an IOT device should perform. All the home automation products I have used are tap & forget, and they complete commands within a couple of seconds at most.

Reloading the remote camera image succeeds maybe 1 in every 10 attempts. The other 9 times it times out.

Everything about the 5 series BMW is top notch, premium quality and feel. I think they should do a better job with the mobile app.
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