bluetooth not reliable

jsf721 · 02-14-2020, 08:48 AM

Featured on BIMMERPOST.com

I have had an on again off again issue with my phone not connecting to Bluetooth

Most times it does and 2x in the last week I had to delete it from the car and the phone. Restart the phone and reconnect.

Dealer has updated the software on the entire car last week and it’s still an annoying issue.

I have an iPhone XS up to date software. And I connect using Apple care play to get Waze to run through the car.

What super annoying it that you need to be in park for this process to connect. Posting steps to save anyone a call to Bmw If you share this issue. It failed while driving and after talking to the genius they said to pull over , our car in park, delete phone from car, delete car from phone, restart phone and add new device choose Apple car play, accept on phone accept on car, let it complete and accept Apple car play on phone then on car screen and it take another long Minute to complete as it say this may take a moment.

claykin · 02-14-2020, 09:21 AM

IDrive 6 or 7?

Is this iPhone XS the only phone paired to this car?

Is your iPhone updated with latest iOS?

Carplay uses Bluetooth for the initial handshake then wifi to display info in iDrive. Once Carplay is running is all OK or does it disconnect randomly?

SteveinArizona · 02-14-2020, 10:01 AM

I have Carplay but haven't been using it. I do have an Apple iphone. Previously a 7+, now an 8+. I had a 2016 330e for about a year and a half and I have had my 2018 530e for more than 2 years and I have never had a problem connecting with bluetooth. It works perfectly for me, every time.

jsf721 · 02-17-2020, 10:05 PM

How do I know which I drive I have ?

Yes only phone paired with the car ever.

Yes totally updated.

Quote:

Originally Posted by claykin

IDrive 6 or 7?

Is this iPhone XS the only phone paired to this car?

Is your iPhone updated with latest iOS?

Carplay uses Bluetooth for the initial handshake then wifi to display info in iDrive. Once Carplay is running is all OK or does it disconnect randomly?

tritus · 02-17-2020, 10:54 PM

Quote:

Originally Posted by jsf721

I have had an on again off again issue with my phone not connecting to Bluetooth

Most times it does and 2x in the last week I had to delete it from the car and the phone. Restart the phone and reconnect.

Dealer has updated the software on the entire car last week and it’s still an annoying issue.

I have an iPhone XS up to date software. And I connect using Apple care play to get Waze to run through the car.

What super annoying it that you need to be in park for this process to connect. Posting steps to save anyone a call to Bmw If you share this issue. It failed while driving and after talking to the genius they said to pull over , our car in park, delete phone from car, delete car from phone, restart phone and add new device choose Apple car play, accept on phone accept on car, let it complete and accept Apple car play on phone then on car screen and it take another long Minute to complete as it say this may take a moment.

This happened to me couple times also, super annoying... One little hack I found is putting a destination in on the waze app before I get in the car. This seems to work every time

.

claykin · 02-17-2020, 11:18 PM

Quote:

Originally Posted by jsf721

How do I know which I drive I have ?

Yes only phone paired with the car ever.

Yes totally updated.

Quote:

Originally Posted by claykin

IDrive 6 or 7?

Is this iPhone XS the only phone paired to this car?

Is your iPhone updated with latest iOS?

Carplay uses Bluetooth for the initial handshake then wifi to display info in iDrive. Once Carplay is running is all OK or does it disconnect randomly?

If G30 is MY20 (built 7/19+} it has iDrive 7.

Looking at your other threads seems you have iDrive 6 in your 2019.

hlothery · 02-19-2020, 07:58 PM

iPhone Xr here. No problems with bluetooth whatsoever. Works every time, all the time. Have had the updates done for backup camera. No problem. Sorry you are having problems.

jsf721 · 02-20-2020, 05:27 AM

Found a reconnect hack as the fun continues. Open the com then select manage mobile devices - select your phone- scroll down to connect. Don’t click it yet.

Open Bluetooth on iPhone hit the blue circle with the i then it will start trying to connect. At that minute hit connect on the I drive and it will connect. It’s a pain but at least I’m not searching for my air pods.

Bmw is claiming it’s an Apple issue and Apple support says no issues on their side. Lovely.

02-14-2020, 08:48 AM	#1
jsf721 Captain 1166 Rep 935 Posts Drives: 2019 540i X M Sport Join Date: May 2019 Location: Long Island, NY iTrader: (0)	bluetooth not reliable Featured on BIMMERPOST.com I have had an on again off again issue with my phone not connecting to Bluetooth Most times it does and 2x in the last week I had to delete it from the car and the phone. Restart the phone and reconnect. Dealer has updated the software on the entire car last week and it’s still an annoying issue. I have an iPhone XS up to date software. And I connect using Apple care play to get Waze to run through the car. What super annoying it that you need to be in park for this process to connect. Posting steps to save anyone a call to Bmw If you share this issue. It failed while driving and after talking to the genius they said to pull over , our car in park, delete phone from car, delete car from phone, restart phone and add new device choose Apple car play, accept on phone accept on car, let it complete and accept Apple car play on phone then on car screen and it take another long Minute to complete as it say this may take a moment.
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02-14-2020, 09:21 AM	#2
claykin Brigadier General 1713 Rep 4,631 Posts Drives: various BMW Join Date: Nov 2009 Location: Florida iTrader: (0)	IDrive 6 or 7? Is this iPhone XS the only phone paired to this car? Is your iPhone updated with latest iOS? Carplay uses Bluetooth for the initial handshake then wifi to display info in iDrive. Once Carplay is running is all OK or does it disconnect randomly? __________________ 2023 840GC \| 2024 i5 \| 2024 530i
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02-14-2020, 10:01 AM	#3
SteveinArizona Brigadier General 3014 Rep 4,208 Posts Drives: BMW 530e Join Date: Jul 2016 Location: Greater Phoenix iTrader: (0)	I have Carplay but haven't been using it. I do have an Apple iphone. Previously a 7+, now an 8+. I had a 2016 330e for about a year and a half and I have had my 2018 530e for more than 2 years and I have never had a problem connecting with bluetooth. It works perfectly for me, every time.
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02-19-2020, 07:58 PM	#7
hlothery Seeking mental floss 476 Rep 806 Posts Drives: 2022 Mercedes EQS 450+ Join Date: May 2016 Location: San Antonio, Tx iTrader: (0)	iPhone Xr here. No problems with bluetooth whatsoever. Works every time, all the time. Have had the updates done for backup camera. No problem. Sorry you are having problems.
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02-20-2020, 05:27 AM	#8
jsf721 Captain 1166 Rep 935 Posts Drives: 2019 540i X M Sport Join Date: May 2019 Location: Long Island, NY iTrader: (0)	Found a reconnect hack as the fun continues. Open the com then select manage mobile devices - select your phone- scroll down to connect. Don’t click it yet. Open Bluetooth on iPhone hit the blue circle with the i then it will start trying to connect. At that minute hit connect on the I drive and it will connect. It’s a pain but at least I’m not searching for my air pods. Bmw is claiming it’s an Apple issue and Apple support says no issues on their side. Lovely.
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