[LogicalApex]

Originally Posted by SteveinArizona

Just heard back from my SA. They are going to replace the entire battery pack (all 6 cell packs). But they don't have them in stock so she said it will be a week or two.

Awesome!

I believe that will get you the LCI pack since it is backwards compatible if I remember correctly. Enjoy the range boost if that happens!

[SteveinArizona]

Originally Posted by LogicalApex

Awesome!

I believe that will get you the LCI pack since it is backwards compatible if I remember correctly. Enjoy the range boost if that happens!

I am hoping for that. I was afraid to ask her because I suspect that she doesn't know and didn't want her asking BMW corporate the question.

Fingers crossed.

[Dalex33]

Chances are also due to the, hopefully smart compatibility, that BMW wouldn't keep any stock of the old cells.

[SteveinArizona]

Originally Posted by Dalex33

Chances are also due to the, hopefully smart compatibility, that BMW wouldn't keep any stock of the old cells.

That might explain why the entire battery pack is being replaced although the test found one bad cell. Perhaps the individual battery packs (there are two packages of three each) are incompatible between the 9.2 KWH batteries and the 12 KWH batteries.

BTW...the way I know that there are two packages is that I had to go to my car to get some stuff out of it and the battery packs were on the shop floor.

[nicky dj]

Let us know everything once your up and running, Steve. Battery capacity, range, etc.


Thanks

[SteveinArizona]

Originally Posted by nicky dj

Let us know everything once your up and running, Steve. Battery capacity, range, etc.


Thanks

Will do. BTW, my dealership has loaners. When I first brought my car in they gave me a 330i as a loaner. I kept it for several days but it was a really stripped model so when I was told a couple of weeks more, I asked for a better loaner. They didn't have any better BMWs but they did have a 2019 Cadillac CTS 3.6 model so I took that.

No complaints so far about my dealership: BMW North Scottsdale. It has been treating me well.

[CnSky]

Steve also ask them if you had to replace the battery outside of warranty what would the cost be?

Interested to know if you can get that info👍

[nicky dj]

Well well. So I got the BMW connected app as Steve as suggested. Did a complete no charge to full charge and maxed out 6kw charged.

Max I get now is 14 miles, so I'm thinking the exact same thing is happening to me.

What's the warranty for the Battery? I'm a 2018 530e, 48,000 miles

[LogicalApex]

Originally Posted by nicky dj

Well well. So I got the BMW connected app as Steve as suggested. Did a complete no charge to full charge and maxed out 6kw charged.

Max I get now is 14 miles, so I'm thinking the exact same thing is happening to me.

What's the warranty for the Battery? I'm a 2018 530e, 48,000 miles

8Y/80K miles on the battery.

[nicky dj]

Originally Posted by LogicalApex

8Y/80K miles on the battery.

Thank you. What constitutes a battery being able to be replaced under warranty other than cell failure?

[LogicalApex]

Originally Posted by nicky dj

Thank you. What constitutes a battery being able to be replaced under warranty other than cell failure?

Degradation does as well as SteveinArizona experienced. But I am not aware of every condition covered though it is very expansive.

This is the manual on the warranty.

[SteveinArizona]

Originally Posted by nicky dj

Thank you. What constitutes a battery being able to be replaced under warranty other than cell failure?

I believe that it is degradation of greater than 30%.

[nicky dj]

Originally Posted by SteveinArizona

I believe that it is degradation of greater than 30%.

What's the stated range of the pre-LCI battery - 20 miles?

If I'm getting 14-15 miles that's 25% 😬

[SteveinArizona]

Originally Posted by nicky dj

Well well. So I got the BMW connected app as Steve as suggested. Did a complete no charge to full charge and maxed out 6kw charged.

Max I get now is 14 miles, so I'm thinking the exact same thing is happening to me.

What's the warranty for the Battery? I'm a 2018 530e, 48,000 miles

Don't draw a conclusion from a single charge. Do several (at least), I suggest 3-5. You want to be able to show the service center that the problem exists because it repeats. From another poster I have been told that the test is a burdensome one for the service center so you need to show them a pattern.

As to the battery warranty, you are in California so I believe your warranty is longer than the standard US warranty of 8 years/80K miles. But I am not sure. Either way...you have a lot of warranty time left.

[X5Guy]

Originally Posted by LogicalApex

The MyBMW app now reports charging information.

Attachment 2730701

Originally Posted by LogicalApex

The MyBMW app now reports charging information.

Attachment 2730701

How did you get your app to show the USD cost each time you charge? Mine doesn't show that.

[ted99]

Roulette? If they have any old packs left you might get one. Otherwise it's a newbie!

[LogicalApex]

Originally Posted by X5Guy

How did you get your app to show the USD cost each time you charge? Mine doesn't show that.

In the MyBMW App pick any historical charging session at the location you want to set the rate for, such as your house, and you can add a new “tariff” in the app that will be used to show the cost.

It can take Time of Use charging and stuff into account, but we don’t have that in Philly so I didn’t what limits it has.

Also, it will only be reflected in future charging sessions not historical ones. Which makes sense as rates may change, but you don’t want to mucking up your old stuff. The setting is smart enough to know that your house isn’t the same as work if you setup pricing in both places.

Originally Posted by ted99

Roulette? If they have any old packs left you might get one. Otherwise it's a newbie!

Ideally, they won’t have older packs around as Lithium Ion cells don’t age very well just sitting stagnant. It is why BMW has a very detailed log sheet that EV (including PHEV) cars need to adhere to around charging while sitting on the lot.

Since the “LCI” battery has been in place since MY2020 I would hope BMW doesn’t find a 2 year old battery to put in his car!

But the unknown is would BMW order a batter with the old cell size. I’d hope not since the physical size of the LCI and Pre-LCI are the same and they are interchangeable. We’ll find out once Steve reports back though!

[SteveinArizona]

I got my car back last night. BMW doesn't make it easy to determine what it did.

I believe, but someone who knows more please correct me or confirm my conclusion, that I got the old 9 KWH pack, not the newer 12 KWH pack. The part numbers are 61-27-8-686-084 (085 for the other three). From what I can see, these are the old part numbers. damn.

Drove the car from the dealership to the gas station (they pretty much used up my gas on test drives) and then home. Charged the car this morning and it is showing 12 miles of range. Since they reset the software I am assuming that this doesn't reflect my driving yet so it seems low but I want to give it some drives fully depleting the battery (depleting to the point where BMW is saving some of the battery capacity) and then charging and see what happens as the low estimate may be a reflection of the test drives they did.

In addition to the battery pack replacement, the dealership also did the wastegate campaign and found the aux battery was exhausted and replaced it.

I will give it a week and see what happens.

The software update did, of course, undo all my codings.

[CnSky]

That sucks was really hoping for you to get the new battery pack.

FYI after diconnecting all batteries (main/aux/HV) the car goes to as new adaptation stage so your battery will show max distance based on nothing other than standard software settings. (I know as I have done this myself)

This shoud be higher than 12 miles but i have a feeling they were hammering around in the car testing it to deplete the batttery so your milage is probably low due to the software assuming that is how you drive also.

They really shloud have reset it all before handing it back so you could see range without an adjustmenmt for driving style.

[LogicalApex]

Originally Posted by SteveinArizona

I got my car back last night. BMW doesn't make it easy to determine what it did.

I believe, but someone who knows more please correct me or confirm my conclusion, that I got the old 9 KWH pack, not the newer 12 KWH pack. The part numbers are 61-27-8-686-084 (085 for the other three). From what I can see, these are the old part numbers. damn.

Drove the car from the dealership to the gas station (they pretty much used up my gas on test drives) and then home. Charged the car this morning and it is showing 12 miles of range. Since they reset the software I am assuming that this doesn't reflect my driving yet so it seems low but I want to give it some drives fully depleting the battery (depleting to the point where BMW is saving some of the battery capacity) and then charging and see what happens as the low estimate may be a reflection of the test drives they did.

In addition to the battery pack replacement, the dealership also did the wastegate campaign and found the aux battery was exhausted and replaced it.

I will give it a week and see what happens.

The software update did, of course, undo all my codings.

I think you're right that you got the old pack. I did some deeper googling and ended up on a document posted here on the forum documenting the changes in MY2020. I haven't previously stumbled onto this so it was a good find... But it documents the battery differences a bit more. Although the battery is the same physical size between MY2018 and MY2020 there are some voltage differences that likely make the two incompatible.

[SteveinArizona]

Originally Posted by CnSky

That sucks was really hoping for you to get the new battery pack.

FYI after diconnecting all batteries (main/aux/HV) the car goes to as new adaptation stage so your battery will show max distance based on nothing other than standard software settings. (I know as I have done this myself)

This shoud be higher than 12 miles but i have a feeling they were hammering around in the car testing it to deplete the batttery so your milage is probably low due to the software assuming that is how you drive also.

They really shloud have reset it all before handing it back so you could see range without an adjustmenmt for driving style.

Yeah. That is why I am planning to give it a week and see what is happening.

[SteveinArizona]

Originally Posted by LogicalApex

I think you're right that you got the old pack. I did some deeper googling and ended up on a document posted here on the forum documenting the changes in MY2020. I haven't previously stumbled onto this so it was a good find... But it documents the battery differences a bit more. Although the battery is the same physical size between MY2018 and MY2020 there are some voltage differences that likely make the two incompatible.

Attachment 2746061

This is a great document. Thanks!! It confirms that I should be getting circa 7.4 KWh when I fill a depleted battery. Time will tell.

As an aside, I am so glad to be getting my car back.