[SctsOut06]

Has anyone successfully received a Remus system in the last few months?

I've had one on order for months now…and apparently the container that was supposed to have 10 Remus systems on it actually had 0. So no clue when (or if) I'll ever see it…

Looking for feedback from the group!

[ElPepe]

Originally Posted by SctsOut06

Has anyone successfully received a Remus system in the last few months?

I've had one on order for months now…and apparently the container that was supposed to have 10 Remus systems on it actually had 0. So no clue when (or if) I'll ever see it…

Looking for feedback from the group!

No, I'm still waiting on mine.

Order placed 12/30/2020. Yes, 2020

After many months of chasing information I have been told that the container arrived at Turn14's warehouse on or about 10/29/2021.

I have asked for updates since then but nothing. It's now been three weeks since the container arrived and I don't even know if my exhaust is there…

[TacticalGunnarM550]

Originally Posted by ElPepe

No, I'm still waiting on mine.

Order placed 12/30/2020. Yes, 2020

After many months of chasing information I have been told that the container arrived at Turn14's warehouse on or about 10/29/2021.

I have asked for updates since then but nothing. It's now been three weeks since the container arrived and I don't even know if my exhaust is there…

I was going to order one but just opted for a custom 3" custom made xpipe..getting it put on Monday.

[Enjoiii]

Originally Posted by SctsOut06

Has anyone successfully received a Remus system in the last few months?

I've had one on order for months now…and apparently the container that was supposed to have 10 Remus systems on it actually had 0. So no clue when (or if) I'll ever see it…

Looking for feedback from the group!

Good luck. I canceled after being told 5-6 different dates within a few months

[Enjoiii]

Originally Posted by ElPepe

No, I'm still waiting on mine.

Order placed 12/30/2020. Yes, 2020

After many months of chasing information I have been told that the container arrived at Turn14's warehouse on or about 10/29/2021.

I have asked for updates since then but nothing. It's now been three weeks since the container arrived and I don't even know if my exhaust is there…

Why haven't you canceled? That's beyond ridiculous

[SctsOut06]

Sounds like we are all in the same boat.

Any other manufacturers with better luck? Looking at Eisenmann and Dinan now.

[beyondm3]

Originally Posted by SctsOut06

Sounds like we are all in the same boat.

Any other manufacturers with better luck? Looking at Eisenmann and Dinan now.

Got my Eisenmann as promised. Was maybe about a 6 week wait for the exhaust give or take. Went through IND.

[SctsOut06]

Originally Posted by beyondm3

Got my Eisenmann as promised. Was maybe about a 6 week wait for the exhaust give or take. Went through IND.

Sounds great!

Looks like 10-14 weeks on an Eisenmann

Maybe I should start dealing in exhaust systems for M550s - apparently there's a market!

[SctsOut06]

Originally Posted by Enjoiii

Why haven't you canceled? That's beyond ridiculous

This is crazy! There were apparently supposed to be 10 systems on the container that mine was "on"… and there was ZERO.

Hopefully it wasn't the same container as yours.

[jlcf22]

took 3 months to get mine I ordered from Extreme PowerHouse

[PetieD 7]

Originally Posted by ElPepe

No, I'm still waiting on mine.

Order placed 12/30/2020. Yes, 2020

After many months of chasing information I have been told that the container arrived at Turn14's warehouse on or about 10/29/2021.

I have asked for updates since then but nothing. It's now been three weeks since the container arrived and I don't even know if my exhaust is there…

It took almost ten weeks (not months) to get my Remus exhaust (cat-back) system in the middle of last year. Needless to say, your vendor hasn't been forthcoming with your order. I really don't understand how can a company operates like that….why don't they just refund you the money instead letting you wait for almost a year.

[Enjoiii]

I also just picked this up yesterday, pulled up in person to be sure they actually had it, Lol.[IMG][/IMG][IMG][/IMG]

[maDjzo]

Originally Posted by Enjoiii

I also just picked this up yesterday, pulled up in person to be sure they actually had it, Lol.[IMG][/IMG][IMG][/IMG]

Sound clips when you can please.

[Enjoiii]

Originally Posted by maDjzo

Sound clips when you can please.

Originally Posted by maDjzo

Sound clips when you can please.

Will do! Getting it installed Tuesday or Wednesday

[SctsOut06]

Second this! Curious to hear how it sounds. Looks like they may actually have some in stock

[crypto]

Remus seems to be full of shit and all the resellers have excuses which probably aren't their fault. I got my Remus exhaust April of this year. We did a group buy with four of us in February. One of the guys still doesn't have his lol. They're a disaster.

I love the exhaust and no issues getting mine but man fuck all the noise and problems there seems to be for others…

[mike@x-ph.com]

Originally Posted by crypto

Remus seems to be full of shit and all the resellers have excuses which probably aren't their fault. I got my Remus exhaust April of this year. We did a group buy with four of us in February. One of the guys still doesn't have his lol. They're a disaster.

I love the exhaust and no issues getting mine but man fuck all the noise and problems there seems to be for others…

It's a popular product and everyone is going by estimate as there are not enough supplies to have it in stock.

Unfortunately, these estimates are not always accurate but they have gotten a lot better the last few months

[crypto]

Originally Posted by mike@x-ph.com

It's a popular product and everyone is going by estimate as there are not enough supplies to have it in stock.

Unfortunately, these estimates are not always accurate but they have gotten a lot better the last few months

Hah it's far worse than that. While I love to watch drama unfold I feel like I am far from making drama or being dramatic.. but this stuff with Remus is next level stuff IMO. Like I said.. mine was delivered ahead of schedule and was perfect but all kinds of problems for others. Literally engaging Remus directly so they know someone has paid in full in February and they cannot get them an exhaust by November. it's absolutely insane. I thought it might have only been a fault with the reseller at first but I've seen other people run into other issues. If it was a supply chain issue then they should have a back order of no one else receiving anything since April. It would have been made right and remedied by now. The whole thing is jacked. It's so egregious I basically feel compelled to write these responses despite it not impacting me one iota.

[crypto]

Originally Posted by mike@x-ph.com

It's a popular product and everyone is going by estimate as there are not enough supplies to have it in stock.

Unfortunately, these estimates are not always accurate but they have gotten a lot better the last few months

Actually if you dont mind confirming this or not since you work with them -- at one point one of the guys in the group buy was told Remus USA basically closed up shop out of no where and that was some kind of debacle. The person I previously e-mailed with is no longer listed on the website. The website also shows Remus USA's address moved from:

REMUS USA
5450 Louie Lane
Unit 102
Reno, NV 89511

to

REMUS PERFORMANCE LLC
14001 W HWY 29
Suite 102
Liberty Hill 78642

**

Not that people can't change addresses.. but this happened right between told the person being told they went AWOL. I am just posting this second hand but now I am quite curious and would be interested in further clarification or verification.

[SctsOut06]

Originally Posted by crypto

Actually if you dont mind confirming this or not since you work with them -- at one point one of the guys in the group buy was told Remus USA basically closed up shop out of no where and that was some kind of debacle. The person I previously e-mailed with is no longer listed on the website. The website also shows Remus USA's address moved from:

REMUS USA
5450 Louie Lane
Unit 102
Reno, NV 89511

to

REMUS PERFORMANCE LLC
14001 W HWY 29
Suite 102
Liberty Hill 78642

**

Not that people can't change addresses.. but this happened right between told the person being told they went AWOL. I am just posting this second hand but now I am quite curious and would be interested in further clarification or verification.

This is what the distributor I'm working with told me.

"…Remus USA closed its doors in March of this year as the HQ in Austria decided to move it into a pure distributor channel vs having a single point of contact for the retailers to work with. The transition has been far from smooth and there's been a communication barrier between the distribution and Remus in Austria"

[crypto]

Originally Posted by SctsOut06

This is what the distributor I'm working with told me.

"…Remus USA closed its doors in March of this year as the HQ in Austria decided to move it into a pure distributor channel vs having a single point of contact for the retailers to work with. The transition has been far from smooth and there's been a communication barrier between the distribution and Remus in Austria"

Thanks -- I was going from memory. otherwise I'd have to go back like 2500 messages in FB messenger to find it lol. "Far from smooth" sounds like an understatement at that. I saw a lot more comments and feedback that I think I would consider private and don't want to air laundry but I feel like some of the response and efforts have been pretty absurd.

[mike@x-ph.com]

Originally Posted by crypto

Actually if you dont mind confirming this or not since you work with them -- at one point one of the guys in the group buy was told Remus USA basically closed up shop out of no where and that was some kind of debacle. The person I previously e-mailed with is no longer listed on the website. The website also shows Remus USA's address moved from:

REMUS USA
5450 Louie Lane
Unit 102
Reno, NV 89511

to

REMUS PERFORMANCE LLC
14001 W HWY 29
Suite 102
Liberty Hill 78642

**

Not that people can't change addresses.. but this happened right between told the person being told they went AWOL. I am just posting this second hand but now I am quite curious and would be interested in further clarification or verification.

not familiar with the 78642 address

the Reno address was REMUS USA address (the US distributor). REMUS out of nowhere decided to shut down that distributor and cut ties with them. They moved to another distributor since then and it has been smooth

problem #1
customers that were waiting on their orders from the first distributor as REMUS pretty much cancelled their pending orders and now it was up to your vendor to find another source ( at the time the new distributor had not received their stock to fulfill cancelled orders).

i am proud of the work we did as we used international distributors and paid for international shipping out of pocket to get the exhausts to our customers asap. Some delays were non-avoidable but vendors played a big role during this phase and it made it clear who the good vendors are

problem #2
existing customers with warranty requests have to now deal with REMUS Austria directly and the process is not as easy or fast as dealing with your US vendor