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      04-04-2019, 01:44 PM   #199
Bymep
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I ordered 9/18 and received my car 12/18. The MyBMW website was updated frequently, about as regularly as BMW Genius. I had mixed results with Genius, depended a lot on the person answering the phone. Sometimes good, sometimes no clue. After a while, I just went with MyBMW, and watched the ship on the boat tracking website. Genius is helpful if you get "stuck" somewhere (my production date changed on MyBMW, and they confired it on Genius, but could not tell why). You also need to call Genius to find out what boat you are on (a few days after it is on a boat).
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      05-08-2019, 03:43 PM   #200
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I just tried the BMW Genius line and they informed me they no longer provide tracking updates and sent me to the automated line.

Up until now they were always able to provide updates. Anyone else have this experience recently?
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      05-08-2019, 07:09 PM   #201
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Originally Posted by ted8715 View Post
I just tried the BMW Genius line and they informed me they no longer provide tracking updates and sent me to the automated line.

Up until now they were always able to provide updates. Anyone else have this experience recently?
Yup! I posted about this in another thread like 5 days ago. I was shocked. It's a new rule they started, probably got tired of so many people calling in about updates.

Your best bet is to contact your dealership and get updates.
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      05-08-2019, 07:50 PM   #202
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Originally Posted by MoeMo87 View Post
Yup! I posted about this in another thread like 5 days ago. I was shocked. It's a new rule they started, probably got tired of so many people calling in about updates.

Your best bet is to contact your dealership and get updates.
Yes, same here. Once you get to the automated line, say Vehicle Production Status. After it tells you the status, and then when prompted, say Customer Relations. The rep can and will give you info. When my status on MyBMW was In Transit, the rep was able to tell me the ship was Olympian Highway and when she left. So while it's still true that the dealer seems to be best shot, you can get answers from the 'new' automated line.
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      06-11-2019, 09:55 AM   #203
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My M550's status just went backwards

The past 3 weeks it's been "In Transit" since it left Bremerhaven. Came on WW ship and landed on Saturday in NYC port... The next step was "At Dealership".

Today I checked and it says "At The Port" which is a step backwards. I talked to my SA yesterday and he confirmed it arrived in NYC and it's scheduled to be to the dealer later this week.

Anyone else ever have this happen, seems odd it go backwards??

edit: tried a different search terms and found this - so I guess it happens to others. https://g30.bimmerpost.com/forums/sh....php?t=1514303
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      06-11-2019, 10:29 AM   #204
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Quote:
Originally Posted by kring View Post
My M550's status just went backwards

The past 3 weeks it's been "In Transit" since it left Bremerhaven. Came on WW ship and landed on Saturday in NYC port... The next step was "At Dealership".

Today I checked and it says "At The Port" which is a step backwards. I talked to my SA yesterday and he confirmed it arrived in NYC and it's scheduled to be to the dealer later this week.

Anyone else ever have this happen, seems odd it go backwards??

edit: tried a different search terms and found this - so I guess it happens to others. https://g30.bimmerpost.com/forums/sh....php?t=1514303
Yep - nothing to worry about, it's just the website coding being funky. Mine was a PCD and actually showed "At the port" the entire time it was already at the Performance Center waiting for me - then went straight to Delivered on pick up day.
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      08-08-2019, 06:23 PM   #205
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Any 2020 orders in?

I got my production number on 8/5 and I'm in the "Scheduled for Production" stage, but no idea what the build week is or how long I'll be in this stage. I'm waiting on a 2020 530e XDrive.
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      08-15-2019, 10:25 AM   #206
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Originally Posted by LogicalApex View Post
Any 2020 orders in?

I got my production number on 8/5 and I'm in the "Scheduled for Production" stage, but no idea what the build week is or how long I'll be in this stage. I'm waiting on a 2020 530e XDrive.
Your sales person can tell you the production date, and the date mine gave me was the completion date of the vehicle.

Also, the plant is down for August for vacation, though I'm not sure anyone on the forums knows exactly when production will resume. So, expect your build date is sometime in September.

I ordered mine on July 8th, had a production date of July 23rd, and that was right on track but still have not received mine yet. It sat on the dock in Bremerhaven for almost two week and the boat from there to Balitmore has hit every port in Europe it seems.
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      08-15-2019, 10:29 AM   #207
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Just a note to anyone tracking their vehicle: My M5 sat on the docks at Bremerhaven for over 2 weeks waiting for a boat. After finally getting started, it stopped in Belgium, Southampton, UK and somewhere in Spain before starting to Baltimore. Travel time from Spain to Baltimore is supposed 10 full days. Total time from the date I had a boat to arriving in Baltimore is 16 days.
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      08-16-2019, 02:18 AM   #208
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Quote:
Originally Posted by nlaak View Post
Your sales person can tell you the production date, and the date mine gave me was the completion date of the vehicle.

Also, the plant is down for August for vacation, though I'm not sure anyone on the forums knows exactly when production will resume. So, expect your build date is sometime in September.

I ordered mine on July 8th, had a production date of July 23rd, and that was right on track but still have not received mine yet. It sat on the dock in Bremerhaven for almost two week and the boat from there to Balitmore has hit every port in Europe it seems.
My CA is on vacation for another week, but I reached out to the dealership and they didn't give me the exact production date. They did confirm that my production date is in August though and that the car should be arriving in about 6 weeks. This is in line with what my CA noted before vacation (that I should have the car late Sept.).

So it is possible the plant is open for some of August. Maybe the last week? Will update whenever I move into Production.
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      08-21-2019, 10:05 AM   #209
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Quote:
Originally Posted by LogicalApex View Post
My CA is on vacation for another week, but I reached out to the dealership and they didn't give me the exact production date. They did confirm that my production date is in August though and that the car should be arriving in about 6 weeks. This is in line with what my CA noted before vacation (that I should have the car late Sept.).

So it is possible the plant is open for some of August. Maybe the last week? Will update whenever I move into Production.
Moved into Production Begins today so it looks like I should be getting built in the last week of August since Production Begins is usually ~6 days ahead of actual production start.

Things just got exciting
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clee1982491.50

      09-02-2019, 10:55 AM   #210
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Just entered Body Assembly so I should complete production in the next 24 hours if all goes smoothly.
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