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BMW 5-Series (G30) Forum iDrive, Audio, Bluetooth, Phone, Cameras, Electronics + Coding Map Updates (UK)

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      03-01-2018, 06:45 AM   #23
Dephead2004
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Yes I thought that was the case. I certainly have NBT Evo and 2017-3 maps. Time for 2018 - 1 maps?

Like all of us, I have option 609 and it says on the 7th July spec sheet for G30/G31 for that option

Additional information:
Update for the navigation map data 3 years licence free worldwide from BMW retailer.
Update for navigation map data Over the air (OTA). 3 years automatic updates free of charge for up to 4 per year for a single selected country

Does this second point mean that USB updates are also FOC?
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      03-01-2018, 06:54 AM   #24
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Just logged into connected drive for me and automatic map update is listed as booked until July 2020 so for 3 years.
Same goes for usb map update.

If you go to remote cockpit and look at services and what is booked , does it show there?

(You are not going to store on the website are you as for me it will list a cost against the services by any chance)
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      03-01-2018, 07:08 AM   #25
Dephead2004
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Here are mine in Remote Cockpit, AP :
ConnectedDrive Services
Remote Services
BMW Online
TeleServices
Intelligent Emergency Call
BMW Connected+
Real Time Traffic Information
Intelligent Voice Assistant
On-Street Parking Information

So no not booked either USB or OTA

Here are the ones that can be booked:
USB Map Update
With the USB map update you can update all your navigation maps with one click – simply load onto a USB stick and install in your car.
Details
Online Entertainment Voucher
A range of music you can’t refuse: with BMW Online Entertainment you have unlimited access to more than 30 million music tracks.
Details
Microsoft Office 365
Microsoft Office 365 synchronises e-mail, contacts and diary entries and enables them to be processed in the vehicle independently of the end device.
Details
Concierge Services
Whether you need an ATM or are searching for a specific restaurant: a BMW Call Centre agent is there to support you around the clock, whenever required.
Details

Could you show me what your booked list looks like?

Many thanks

Last edited by Dephead2004; 03-01-2018 at 07:16 AM..
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      03-01-2018, 08:35 AM   #26
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here you go.
(I opted for remote services as well in case that makes any difference)
Name:  Capture.PNG
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      03-01-2018, 08:40 AM   #27
Dephead2004
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That's v kind thanks. And just to confirm that you didn't pay £69 for USB Map Update. Ringing the dealer now. They're pretty good and will get back to me.

I'll update here in due course

I added Remote services late on in the ordering process when I realised what used to be free wasn't anymore.
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      03-01-2018, 08:53 AM   #28
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No didn't pay for anything at all bar remote services (not even sure that's even relevant)
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      03-01-2018, 08:54 AM   #29
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My car was July 2017 build should that make any difference
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      03-01-2018, 11:36 AM   #30
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Thanks again AP. Mine was built mid November
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      03-01-2018, 01:02 PM   #31
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Quote:
Originally Posted by Dephead2004 View Post
Thanks again AP. Mine was built mid November
Ditto with mine - and no sign of an OTA updated (still on 2017-3)

Going to chat the genius and maybe the dealer
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      03-01-2018, 03:14 PM   #32
Dephead2004
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Quote:
Originally Posted by Jim-Bow View Post
Ditto with mine - and no sign of an OTA updated (still on 2017-3)

Going to chat the genius and maybe the dealer
I found connected services on the phone and by email pretty useless over this. They said speak with dealer.I did and they're on it.

Last edited by Dephead2004; 03-02-2018 at 01:05 AM..
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      03-01-2018, 03:52 PM   #33
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email party?
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      03-01-2018, 05:40 PM   #34
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Quote:
Originally Posted by Dephead2004 View Post
Quote:
Originally Posted by Jim-Bow View Post
Ditto with mine - and no sign of an OTA updated (still on 2017-3)

Going to chat the genius and maybe the dealer
I found connected services on the phone and by email party useless over this. They said speak with dealer.I did and they're on it.
Dealer it is then! Its not bugging me at the moment but i know how annoying out of date maps are!
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      03-02-2018, 01:03 AM   #35
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Mmmmm "pretty useless". Sorry
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      03-02-2018, 01:08 AM   #36
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Two isn't a factory failure but there's something up. The dealer told me that they had a customer in who had paid for the usb updates but connected drive would not play ball and add this to the booked services.

Mine was made in Graz. Do you know where yours was made Jim-Bow?
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      03-02-2018, 07:22 PM   #37
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Mine was made in Dingolfing, production date 29th Nov.

Are you speaking to the dealer?
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      03-03-2018, 02:24 AM   #38
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Quote:
Originally Posted by Jim-Bow View Post
Mine was made in Dingolfing, production date 29th Nov.

Are you speaking to the dealer?
Ok so it doesn't sound like a specific factory problem. Yes I'm waiting for a call back from the dealer. Had one progress report already but they are now speaking with BMW UK to resolve. So far no-one has said that I am not entitled to either or both types of update.
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      03-03-2018, 03:21 AM   #39
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Quote:
Originally Posted by Dephead2004 View Post
Quote:
Originally Posted by Jim-Bow View Post
Mine was made in Dingolfing, production date 29th Nov.

Are you speaking to the dealer?
Ok so it doesn't sound like a specific factory problem. Yes I'm waiting for a call back from the dealer. Had one progress report already but they are now speaking with BMW UK to resolve. So far no-one has said that I am not entitled to either or both types of update.
Well the website says you are so stick to your guns
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      03-03-2018, 04:37 AM   #40
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Currently downloading EU Map Update 2017-4

OTA hasn't happened for me yet, on UK 2017-3...

So currently downloading USB update for ALL EU 26.09GB

Lets see what happens
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      03-03-2018, 02:58 PM   #41
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Quote:
Originally Posted by jedpause View Post
OTA hasn't happened for me yet, on UK 2017-3...

So currently downloading USB update for ALL EU 26.09GB

Lets see what happens
Did you buy the usb update of was it included as a foc option ?
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      03-03-2018, 03:29 PM   #42
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Smile

Quote:
Originally Posted by Dephead2004 View Post
Did you buy the usb update of was it included as a foc option ?
FOC for me... took about 30 mins to update in the car once I plugged USB drive in...

I never paid extra for this, so I can only imagine it was part of my original order... I didn't do anything special... but did pay extra £60 for remote services, which can't be related...

Interestingly I just had to renew my Online Entertainment £160 per year (Deezer, which is woeful compared to Spotify, which I have).. and the BMW Connected service was down, then came up...long story short, I paid for one year and I see my subscription is now valid until 2022, result
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      03-03-2018, 05:23 PM   #43
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Thanks. More grist for the mill. I reckon at this rate I'll get lifetime foc
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      03-04-2018, 06:00 PM   #44
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Quote:
Originally Posted by Bluefoz View Post
Ooops - edited the link to the right image.

Don’t get the £69 thing at all...there was no reference to that at all when I did it.

The ConnectedDrive thing can be a bit of “black art” though....
HiBluefoz, can I just ask if you have Remote Services that has enabled Maps update.

I only got my car today so early days and just checking a few things. On my list on your 3rd link there is no Maps link. I will buy Remote Services tomorrow as had always expected that but at the mo its showing Maps at the £69 price also.

Cheers

Alan
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