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      09-15-2019, 04:49 AM   #1
beanbaguk
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Active grill stuck open

Last night I noticed my active grill refuses to close. When it tries you hear a crunching noise so something has gone a little wrong.

Any ideas or ways to reset the mechanism?
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      09-15-2019, 12:36 PM   #2
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Best thing stuck open

Closed would overheat

Quote:
Originally Posted by beanbaguk View Post
Last night I noticed my active grill refuses to close. When it tries you hear a crunching noise so something has gone a little wrong.

Any ideas or ways to reset the mechanism?
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      09-15-2019, 05:44 PM   #3
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Originally Posted by beanbaguk View Post
Last night I noticed my active grill refuses to close. When it tries you hear a crunching noise so something has gone a little wrong.

Any ideas or ways to reset the mechanism?
Nope. Part failure and requires replacement under warranty.
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      09-19-2019, 08:30 AM   #4
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Cheers. It's booked in for next week. I'll provide an update when I have one.
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      09-19-2019, 09:35 AM   #5
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Cheers. It's booked in for next week. I'll provide an update when I have one.
Its a known issue. BMW has even extended its warranty on the part.
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      09-19-2019, 09:39 AM   #6
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Cheers. It's booked in for next week. I'll provide an update when I have one.
Its a known issue. BMW has even extended its warranty on the part.
Thanks for the heads up the extended warranty point. Do you have any official documentation that I can show to my dealer if there are any disputes on the warranty front?
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      09-19-2019, 01:05 PM   #7
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Mine has been replaced once already for the same reason. While your in, have them check the lower shutters too, mine were determined to be broken and were replaced as well
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      09-19-2019, 04:53 PM   #8
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Quote:
Originally Posted by beanbaguk View Post
Quote:
Originally Posted by SteveinArizona View Post
Quote:
Originally Posted by beanbaguk View Post
Cheers. It's booked in for next week. I'll provide an update when I have one.
Its a known issue. BMW has even extended its warranty on the part.
Thanks for the heads up the extended warranty point. Do you have any official documentation that I can show to my dealer if there are any disputes on the warranty front?
Yes but be careful as the warranty extension to the part may not be valid in the U.K.
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      09-28-2019, 09:23 AM   #9
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Usually throws a CEL as it did with my 2018 540i. It was covered under USA warranty repair at about 28,000 miles. /exthree
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      09-28-2019, 09:25 AM   #10
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Just an update on this. I've not got the car back yet but the grill was replaced under warranty....if it goes again and my warranty has expired, I'll remove it altogether. I understand it can be done by removing a fuse?
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      10-05-2019, 09:00 AM   #11
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Quote:
Originally Posted by beanbaguk View Post
Just an update on this. I've not got the car back yet but the grill was replaced under warranty....if it goes again and my warranty has expired, I'll remove it altogether. I understand it can be done by removing a fuse?
No and don't even try.

BMW has a revised part number for the active shutters, so hopefully the new part will be more reliable than the factory one.
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