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      09-22-2019, 09:31 AM   #1
MikeElmendorf
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iOS 13: iDrive contact sync not working?

I got a new phone Friday (iPhone 11 Pro Max). Previously was using a Xs Max, which worked perfectly.

Pairing the new phone, I am finding that my contacts are not fulling syncing to iDrive. Even more oddly, contacts seem to come and go each time it connects. So, when I look at recent calls, a contact that might come up as the name because it is synced may just be the number the next time and one that previously was just displaying the number might show the name.

When I look in the Communications menu, it is spinning for a while at first to show it is syncing and then stops.

Iíve tried delete, repairing, repairing without CarPlay enabledóall the same.

Anyone else seeing this? Any ideas?

Thanks.
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      09-24-2019, 06:48 PM   #2
phrede
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I have the same issue! Also, I'm missing playlists when controlling music over bluetooth (and am I the only one not being a fan on apple carply)
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      09-25-2019, 08:43 AM   #3
clee1982
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just updated to ios13, guess I'll see so far so good...
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      09-25-2019, 09:54 AM   #4
AlteBMW
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Quote:
Originally Posted by MikeElmendorf View Post
I got a new phone Friday (iPhone 11 Pro Max). Previously was using a Xs Max, which worked perfectly.

Pairing the new phone, I am finding that my contacts are not fulling syncing to iDrive. Even more oddly, contacts seem to come and go each time it connects. So, when I look at recent calls, a contact that might come up as the name because it is synced may just be the number the next time and one that previously was just displaying the number might show the name.

When I look in the Communications menu, it is spinning for a while at first to show it is syncing and then stops.

Iíve tried delete, repairing, repairing without CarPlay enabledóall the same.

Anyone else seeing this? Any ideas?

Thanks.
What usually works in these situations is to start from scratch. Delete the phone in iDrive AND delete the car in IOS/Bluetooth.
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      09-25-2019, 11:19 AM   #5
MikeElmendorf
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Tried that a couple of times, Alte. No dice.
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      09-25-2019, 12:47 PM   #6
jamiem1987
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I have an f30 with idrive 6 (posted on the f30 page) exact same issue, tried everything including factory restoring phone + idrive. Rung bmw this morning and they said they are aware of complaints but its an apple bug.... hmmm
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      09-26-2019, 09:16 AM   #7
clee1982
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well, ios 13.1 just got release wonder if that fix for you guys...
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      09-26-2019, 10:31 PM   #8
Muslenutz
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iOS 13 and the new iPhone 11 pro here. No issues. Sync as Bluetooth, sync contacts first then switch back to car play.
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      09-27-2019, 07:04 PM   #9
Shepway
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I've got the same and iso 13.1 didn't help
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      09-29-2019, 07:55 PM   #10
clee1982
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in another news, yet another ios update (13.1.1?)
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      09-30-2019, 04:18 AM   #11
jamiem1987
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Yep, 13.1.1 hasnít fixed the contact sync for me though
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      09-30-2019, 06:31 PM   #12
jamiem1987
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13.1.2 released today hasnít fixed it either 😂
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      09-30-2019, 07:08 PM   #13
MikeElmendorf
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Confirmed: No good with 13.1.2 as Jamie said. Frustrating...
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      10-01-2019, 12:34 PM   #14
Wivenhoe
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Quote:
Originally Posted by MikeElmendorf View Post
Confirmed: No good with 13.1.2 as Jamie said. Frustrating...
Must be an IOS 13 issue. I have the same problem on my Merc E350e - only after IOS 13 - installed todayís update - still the same
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      10-15-2019, 03:16 PM   #15
jamiem1987
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13.1.3 released today and contacts still donít fully sync 😂 absolutely ridiculous now
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      10-15-2019, 10:03 PM   #16
steve090619
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Quote:
Originally Posted by jamiem1987 View Post
13.1.3 released today and contacts still don’t fully sync 😂 absolutely ridiculous now
Quote:
Originally Posted by jamiem1987 View Post
13.1.3 released today and contacts still don't fully sync 😂 absolutely ridiculous now
I accidentally put in 13.2. No problems at all with the car and syncing
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      10-16-2019, 05:08 PM   #17
jamiem1987
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Quote:
Originally Posted by steve090619 View Post
I accidentally put in 13.2. No problems at all with the car and syncing
interesting, were you having issues before you put the 13.2 beta on though? It doesnít seem to affect all bmwís (especially ones with idrive 4) but all idrive 6 vehicles donít seem to contact sync fully with ios 13.1.3
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      10-17-2019, 10:49 AM   #18
steve090619
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Quote:
Originally Posted by jamiem1987 View Post
Quote:
Originally Posted by steve090619 View Post
I accidentally put in 13.2. No problems at all with the car and syncing
interesting, were you having issues before you put the 13.2 beta on though? It doesn’t seem to affect all bmw’s (especially ones with idrive 4) but all idrive 6 vehicles don’t seem to contact sync fully with ios 13.1.3
Quote:
Originally Posted by jamiem1987 View Post
Quote:
Originally Posted by steve090619 View Post
I accidentally put in 13.2. No problems at all with the car and syncing
interesting, were you having issues before you put the 13.2 beta on though? It doesn't seem to affect all bmw's (especially ones with idrive 4) but all idrive 6 vehicles don't seem to contact sync fully with ios 13.1.3
I put 13.1.2, not beta version. Sorry for typo. No problems at all with phone and car.
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      10-17-2019, 01:27 PM   #19
LogicalApex
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Do you have contact syncing enabled on your phone? iOS doesn't sync them by default for privacy reasons.

You need to go to Settings -> Bluetooth -> Hit (i) next to your car -> Check Sync Contacts and Notifications, etc.
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      10-22-2019, 10:01 AM   #20
steve090619
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Quote:
Originally Posted by LogicalApex View Post
Do you have contact syncing enabled on your phone? iOS doesn't sync them by default for privacy reasons.

You need to go to Settings -> Bluetooth -> Hit (i) next to your car -> Check Sync Contacts and Notifications, etc.
Quote:
Originally Posted by LogicalApex View Post
Do you have contact syncing enabled on your phone? iOS doesn't sync them by default for privacy reasons.

You need to go to Settings -> Bluetooth -> Hit (i) next to your car -> Check Sync Contacts and Notifications, etc.
I am having the problems you mentioned now. 1/4 of my contacts don't show. Bever had this problem until ios 13
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      10-23-2019, 02:10 AM   #21
kaunitz
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Seems solved with iOS 13.2 (at least for me)
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      10-23-2019, 03:05 AM   #22
Wivenhoe
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Updated sorted it in my Mercedes too
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clee1982494.50

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