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      09-18-2022, 07:50 PM   #1
steve090619
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Passanger restraint failure

I have moved on from phantom seat belt warning to this new warning. Why have these vehicles not been recalled with passanger seat problems.

Airbag off light came on with this new warning
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      09-18-2022, 10:21 PM   #2
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Based on your info, seems the pressure pad in the seat bottom needs replacing.
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      09-18-2022, 11:09 PM   #3
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Quote:
Originally Posted by steve090619 View Post
I have moved on from phantom seat belt warning to this new warning. Why have these vehicles not been recalled with passanger seat problems.

Airbag off light came on with this new warning
Probably because it isn't a widespread problem.
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      09-19-2022, 05:33 AM   #4
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I had the same issue. I figured out it was because I had Some Frozen Drinks on my passenger seat. I turned the Butt warmer on and it fixed the Problem.
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      09-19-2022, 05:45 AM   #5
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It's pretty widespread. The passenger seat is a mess. There are two issues almost everyone has at some point. The false passenger seatbelt warning or the passenger restraint system malfunction message. The first is solved by zip tying some wires under the seat, the second requires a sensor mat replacement. There is a TIS on both.
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      09-22-2022, 01:44 PM   #6
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Quote:
Originally Posted by Joe-BMW33 View Post
It's pretty widespread. The passenger seat is a mess. There are two issues almost everyone has at some point. The false passenger seatbelt warning or the passenger restraint system malfunction message. The first is solved by zip tying some wires under the seat, the second requires a sensor mat replacement. There is a TIS on both.
Quote:
Originally Posted by Joe-BMW33 View Post
It's pretty widespread. The passenger seat is a mess. There are two issues almost everyone has at some point. The false passenger seatbelt warning or the passenger restraint system malfunction message. The first is solved by zip tying some wires under the seat, the second requires a sensor mat replacement. There is a TIS on both.
Extended warranty coverage associate said I'm 4th person recently putting in a claim for this. How is this safety failure not a Recall
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      11-28-2022, 01:10 PM   #7
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Quote:
Originally Posted by steve090619 View Post
Extended warranty coverage associate said I'm 4th person recently putting in a claim for this. How is this safety failure not a Recall
Hi, I started having same issue was wondering if you got this fixed or what SA has to say about?
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      11-28-2022, 03:43 PM   #8
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Have a similar issue that the rear passenger seatbelt just snaps out of the lock if you jerk it moderately hard. And this is on the 3 series…

Its dangerous, imagine you or your passenger doesnt know about it and you get into an accident, the passenger might get severely injured or even die because the seatbelt comes lose…
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      11-28-2022, 04:45 PM   #9
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I had the same issue and it was covered by warranty. If out of warranty, expect about $2,700 to fix it.
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      11-28-2022, 06:21 PM   #10
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Quote:
Originally Posted by dscabra View Post
I had the same issue and it was covered by warranty. If out of warranty, expect about $2,700 to fix it.
Quote:
Originally Posted by dscabra View Post
I had the same issue and it was covered by warranty. If out of warranty, expect about $2,700 to fix it.
Exactly $2700 repair. This should be a bmw recall
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      11-29-2022, 07:05 AM   #11
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Quote:
Originally Posted by steve090619 View Post
Exactly $2700 repair. This should be a bmw recall
Unfortunately, BMW isn't likely to voluntarily issue the recall. However, if enough people report the problem to NHTSA, NHTSA could investigate and take action, forcing a recall.

On the plus side, if NHTSA does force a recall, then BMW should issue refunds to people that have already paid out of pocket.

nhtsa.gov/report-a-safety-problem
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      11-29-2022, 03:10 PM   #12
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Quote:
Originally Posted by TreyWaters View Post
Quote:
Originally Posted by steve090619 View Post
Exactly $2700 repair. This should be a bmw recall
Unfortunately, BMW isn't likely to voluntarily issue the recall. However, if enough people report the problem to NHTSA, NHTSA could investigate and take action, forcing a recall.

On the plus side, if NHTSA does force a recall, then BMW should issue refunds to people that have already paid out of pocket.

nhtsa.gov/report-a-safety-problem
Quote:
Originally Posted by TreyWaters View Post
Quote:
Originally Posted by steve090619 View Post
Exactly $2700 repair. This should be a bmw recall
Unfortunately, BMW isn't likely to voluntarily issue the recall. However, if enough people report the problem to NHTSA, NHTSA could investigate and take action, forcing a recall.

On the plus side, if NHTSA does force a recall, then BMW should issue refunds to people that have already paid out of pocket.

nhtsa.gov/report-a-safety-problem
I already reported it 2 months ago.
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      11-29-2022, 04:18 PM   #13
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Quote:
Originally Posted by dscabra View Post
I had the same issue and it was covered by warranty. If out of warranty, expect about $2,700 to fix it.
Dealership responded saying this is not covered under warranty and said even newer vehicles are not covered under warranty for this issue. Mine quoted 2000+.

My warning was not continues and showed off like 3 times in the past year and I never had in the last 2 months. When I took in for service last week and I have mentioned about this the warning stayed ON the moment I picked it up and doesn't go off

I reported it to NHTSA.
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      11-29-2022, 04:38 PM   #14
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Quote:
Originally Posted by grubssin View Post
Dealership responded saying this is not covered under warranty and said even newer vehicles are not covered under warranty for this issue. Mine quoted 2000+.

My warning was not continues and showed off like 3 times in the past year and I never had in the last 2 months. When I took in for service last week and I have mentioned about this the warning stayed ON the moment I picked it up and doesn't go off

I reported it to NHTSA.
What warranty does your car have that should have covered this?

As I’d push back hard if you’re under the new car warranty and BMWNA is suggesting this isn’t covered. On an extended warranty it will be up to what that policy states, of course. I don’t believe BMW has offered a special extended warranty in this case like they did with the grill fins.
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      11-29-2022, 05:10 PM   #15
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Quote:
Originally Posted by LogicalApex View Post
What warranty does your car have that should have covered this?

As I’d push back hard if you’re under the new car warranty and BMWNA is suggesting this isn’t covered. On an extended warranty it will be up to what that policy states, of course. I don’t believe BMW has offered a special extended warranty in this case like they did with the grill fins.
I know my car was under the CPO warranty and it covered it. My SA originally told me it wouldn't be covered, and I asked to discuss it with the Service Manager who said it would be covered if it was not due to moisture. The tech confirmed there was no evidence of moisture, and it was done under warranty.
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      11-30-2022, 05:23 AM   #16
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Quote:
Originally Posted by dscabra View Post
I know my car was under the CPO warranty and it covered it. My SA originally told me it wouldn't be covered, and I asked to discuss it with the Service Manager who said it would be covered if it was not due to moisture. The tech confirmed there was no evidence of moisture, and it was done under warranty.
CPO covered both of my seat issues. First the zip tie thing for the false fasten seatbelt warning and then a new pad for the passenger restraint system malfunction.
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      11-30-2022, 10:13 AM   #17
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Quote:
Originally Posted by LogicalApex View Post
What warranty does your car have that should have covered this?

As I’d push back hard if you’re under the new car warranty and BMWNA is suggesting this isn’t covered. On an extended warranty it will be up to what that policy states, of course. I don’t believe BMW has offered a special extended warranty in this case like they did with the grill fins.
Quote:
Originally Posted by dscabra View Post
I know my car was under the CPO warranty and it covered it. My SA originally told me it wouldn't be covered, and I asked to discuss it with the Service Manager who said it would be covered if it was not due to moisture. The tech confirmed there was no evidence of moisture, and it was done under warranty.
Mine is under CPO warranty. SA told me issue could be "External factors" moisture and not covered under warranty. I never spilled anything or left window open for that to happen. Maybe I should try speaking Service Manager.
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      11-30-2022, 11:36 AM   #18
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Quote:
Originally Posted by grubssin View Post
Mine is under CPO warranty. SA told me issue could be "External factors" moisture and not covered under warranty. I never spilled anything or left window open for that to happen. Maybe I should try speaking Service Manager.
The first thing they look for on the pad is liquid damage. If there is none, you will be covered, if there is, you will have to foot the bill and you honestly should have to if you damaged the part. In the notes from my work order, technician noted "no signs of liquid damage, replace under warranty".

Your dealer is probably just making you aware that they could open it up and there are scenarios where it won't be covered. All this said, a good SA will go to bat for you. Some dealers are just pricks, but they do have to send the pad into BMW NA as part of the warranty claim and if BMW NA declines it on findings, the dealer doesn't get paid.
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      11-30-2022, 12:32 PM   #19
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Quote:
Originally Posted by grubssin View Post
Quote:
Originally Posted by LogicalApex View Post
What warranty does your car have that should have covered this?

As I’d push back hard if you’re under the new car warranty and BMWNA is suggesting this isn’t covered. On an extended warranty it will be up to what that policy states, of course. I don’t believe BMW has offered a special extended warranty in this case like they did with the grill fins.
Quote:
Originally Posted by dscabra View Post
I know my car was under the CPO warranty and it covered it. My SA originally told me it wouldn't be covered, and I asked to discuss it with the Service Manager who said it would be covered if it was not due to moisture. The tech confirmed there was no evidence of moisture, and it was done under warranty.
Mine is under CPO warranty. SA told me issue could be "External factors" moisture and not covered under warranty. I never spilled anything or left window open for that to happen. Maybe I should try speaking Service Manager.
Quote:
Originally Posted by grubssin View Post
Quote:
Originally Posted by LogicalApex View Post
What warranty does your car have that should have covered this?

As I'd push back hard if you're under the new car warranty and BMWNA is suggesting this isn't covered. On an extended warranty it will be up to what that policy states, of course. I don't believe BMW has offered a special extended warranty in this case like they did with the grill fins.
Quote:
Originally Posted by dscabra View Post
I know my car was under the CPO warranty and it covered it. My SA originally told me it wouldn't be covered, and I asked to discuss it with the Service Manager who said it would be covered if it was not due to moisture. The tech confirmed there was no evidence of moisture, and it was done under warranty.
Mine is under CPO warranty. SA told me issue could be "External factors" moisture and not covered under warranty. I never spilled anything or left window open for that to happen. Maybe I should try speaking Service Manager.
My service manager said water can cause this. I said let's go look at seat. My car is kept immaculate, he saw seat and said I don't think moisture caused this. There is something wrong with the sensor and BMW should do a recall
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      12-08-2022, 05:28 PM   #20
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Quote:
Originally Posted by Joe-BMW33 View Post
The first thing they look for on the pad is liquid damage. If there is none, you will be covered, if there is, you will have to foot the bill and you honestly should have to if you damaged the part. In the notes from my work order, technician noted "no signs of liquid damage, replace under warranty".

Your dealer is probably just making you aware that they could open it up and there are scenarios where it won't be covered. All this said, a good SA will go to bat for you. Some dealers are just pricks, but they do have to send the pad into BMW NA as part of the warranty claim and if BMW NA declines it on findings, the dealer doesn't get paid.
Quote:
Originally Posted by steve090619 View Post
My service manager said water can cause this. I said let's go look at seat. My car is kept immaculate, he saw seat and said I don't think moisture caused this. There is something wrong with the sensor and BMW should do a recall
Update: Thank you guys. Appreciate your help. The issue is with the passenger seat Mat and dealership finally replaced it under CPO warranty. I also presented the below bulletin and asked them to follow recommended test procedures. Which clearly was not done in my 1st visit.

https://static.nhtsa.gov/odi/tsbs/20...46769-9999.pdf
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      12-14-2022, 09:38 PM   #21
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I had my pax seat mat replaced under warranty about a year ago just before the warranty wore off, it helped quite a bit with the warning msg popping up, there was a few times it would pop up and go away every few seconds constantly chiming at me... Anyways, replaced mat and it still happens like once a month, but not nearly as severe as before, when it comes on it seems to be because it is getting conflicting signals from multiple sensors in the seat, some say there is a person sitting there and others say there is not and it gets confused, gives up, and throws the fault. When I get it I push down on the pax seat and usually it goes away for about a month.
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      08-22-2023, 09:03 AM   #22
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Quote:
Originally Posted by grubssin View Post
Update: Thank you guys. Appreciate your help. The issue is with the passenger seat Mat and dealership finally replaced it under CPO warranty. I also presented the below bulletin and asked them to follow recommended test procedures. Which clearly was not done in my 1st visit.

https://static.nhtsa.gov/odi/tsbs/20...46769-9999.pdf
THIS is why we follow this forum. Thanks.
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