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BMW 5-Series (G30) Forum 2017+ BMW 5 Series (G30) General Discussions Carbahn Tune Installed — HOLY SH*%

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      01-05-2022, 06:18 AM   #23
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Originally Posted by admranger View Post
iirc, the Carbahn warranty is essentially a standalone powertrain warranty. CPO would cover all the usual stuff except powertrain. It's probably written in gory detail on the Carbahn site.
The way I read the Carbahn warranty info (and I could be wrong, was just a quick read), was that if you're under manufacturer warranty, Carbahn will cover anything BMW says is broken because of the tune.
If you're outside of the manufacturer warranty, Carbahn only covers Carbahn parts - which if this is just a software tune, doesn't seem like it's covering much of anything. If it's a pigtail/other hardware, then it would just cover the items installed.

So, if something breaks outside of your car's normal warranty, then you're out of pocket for the repairs, whether or not it's related to the tune.
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      01-05-2022, 10:07 AM   #24
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Quote:
Originally Posted by 23109VC View Post
So your dealer did the install for you… what, if anything, did they say about your warranty? Do you still have some of the factory warranty left?

I have a CPO warranty and have held off on a tune b/c of my concern that my warranty / CPO will be voided (at least as to the engine)…. If the dealer is an authorized installer, maybe they "look the other way" if you have a motor issue?

Does the car pop/crackle more or just faster?
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
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      01-05-2022, 10:10 AM   #25
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FWIW, I also have a the full Dinan exhaust, but I have not taken the car to be dyno'ed nor do I have draggy. All I know is the car is insanely fast now. Measurably butt-dyno faster than my F10 M5 and I can't imagine not being able to take/hang with a stock non-competition M5 now.
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      01-05-2022, 10:22 AM   #26
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Quote:
Originally Posted by NC M550 VADER View Post
Quote:
Originally Posted by 23109VC View Post
So your dealer did the install for you… what, if anything, did they say about your warranty? Do you still have some of the factory warranty left?

I have a CPO warranty and have held off on a tune b/c of my concern that my warranty / CPO will be voided (at least as to the engine)…. If the dealer is an authorized installer, maybe they "look the other way" if you have a motor issue?

Does the car pop/crackle more or just faster?
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
That is interesting to know. When I bought my car i purchased the BMW extended warranty / CPO…but it was a BMW product.

I bought my car CPO for a nearby dealer but not MY local dealer, where I service my cars. I wanted to buy local but I was shopping used any my local dealer didn't even have an M550 when I was buying.

My local dealer IS a Hendrick dealer. I have not used my warranty yet.. I wonder if I could get it refunded, then use the money to buy the Hendrick warranty instead… I suspect they are similar in terms of what is covered. My last BMW, which we did buy at the local hendrick dealer, we bought the Hendrick extended warranty and it was great - we had several items fail that were all addressed by that warranty with zero hassles… so I fully have faith it is a legitimate warranty.

If a Hendrick extended warranty would cover a tune - wow - awesome! I'd be on that in a second.
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      01-05-2022, 10:23 AM   #27
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Quote:
Originally Posted by NC M550 VADER View Post
FWIW, I also have a the full Dinan exhaust, but I have not taken the car to be dyno'ed nor do I have draggy. All I know is the car is insanely fast now. Measurably butt-dyno faster than my F10 M5 and I can't imagine not being able to take/hang with a stock non-competition M5 now.
Changes the car completely right! I got the BM3 tune and felt the same after. Not sure if it hangs with a non-comp M5 but it feels like a different car.
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      01-05-2022, 10:58 AM   #28
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Quote:
Originally Posted by NC M550 VADER View Post
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
But did you pay for the base tune or double for the Carbahn warranty?

And the full Dinan Exhaust only adds 7hp, so that's a non-factor.
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      01-05-2022, 04:29 PM   #29
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Quote:
Originally Posted by Joe-BMW33 View Post
Quote:
Originally Posted by NC M550 VADER View Post
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
But did you pay for the base tune or double for the Carbahn warranty?

And the full Dinan Exhaust only adds 7hp, so that's a non-factor.
The Carbahn warranty only applies to the factory warranty. As I'm already in CPO and Dealer Warranty, it wasn't necessary/did not apply.
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      01-05-2022, 04:38 PM   #30
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Quote:
Originally Posted by NC M550 VADER View Post
Quote:
Originally Posted by Joe-BMW33 View Post
Quote:
Originally Posted by NC M550 VADER View Post
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
But did you pay for the base tune or double for the Carbahn warranty?

And the full Dinan Exhaust only adds 7hp, so that's a non-factor.
The Carbahn warranty only applies to the factory warranty. As I'm already in CPO and Dealer Warranty, it wasn't necessary/did not apply.
That's good. You saved some significant money.
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      01-05-2022, 05:27 PM   #31
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Quote:
Originally Posted by Joe-BMW33 View Post
HP goes to 698, Torque to 702. These are the specs quoted by Carbahn on 93 octane


Jesus, that's quite the jump. Did you buy the tune with the warranty or without? Not sure I'd have the balls to push our engines this hard.
I just got off the phone with Chris at Carbahn.

The 698 HP / 702 Torque numbers are for the 2020's with engine code N63B44T3.

The 2018/19's with engine code N63B44O2 are approximately 50 HP/Torque lower according to Chris.

It is deceiving on their website because they list the engine as "N63B" only without the extra identifiers.
Chris also did confirm that any Extended Warranty will cover the entire Powertrain if you buy their Carbahn warranty through them.

I might be doing this in Spring !!

Last edited by HerkHealer; 01-05-2022 at 05:58 PM..
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      01-05-2022, 11:29 PM   #32
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Originally Posted by NC M550 VADER View Post
The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
Me neither. I spent a lot of time and effort to get the decel burble OUT of another vehicle (Harley) when I was tuning it. When I hear that on a street car I tend to think, "Well, that twit doesn't know how to tune an engine..."
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      01-06-2022, 06:14 AM   #33
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Quote:
Originally Posted by HerkHealer View Post
I just got off the phone with Chris at Carbahn.

The 698 HP / 702 Torque numbers are for the 2020's with engine code N63B44T3.

The 2018/19's with engine code N63B44O2 are approximately 50 HP/Torque lower according to Chris.

It is deceiving on their website because they list the engine as "N63B" only without the extra identifiers.
Chris also did confirm that any Extended Warranty will cover the entire Powertrain if you buy their Carbahn warranty through them.

I might be doing this in Spring !!
Just keep in mind those numbers are not to the wheels. In reality, you will be going from 523 to maybe 600. Nice gains, but you won't be pushing 700hp to the wheels. I am also not sure I would pay 2X
for the warranty. Let's get together soon Mark and I will let you drive my car with my tune, I would also like to drive yours. I am curious how my V2 compares to your stock 523HP. I am supposed to be in the mid to upper 500's, but would love to see how your car feels and also have you weigh in on how my car feels to you. Hopefully we will get a nice day soon. I haven't driven mine in 6 weeks!
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Last edited by Joe-BMW33; 01-06-2022 at 06:19 AM..
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      01-06-2022, 09:07 AM   #34
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Quote:
Originally Posted by Joe-BMW33 View Post
Just keep in mind those numbers are not to the wheels. In reality, you will be going from 523 to maybe 600. Nice gains, but you won't be pushing 700hp to the wheels. I am also not sure I would pay 2X
for the warranty. Let's get together soon Mark and I will let you drive my car with my tune, I would also like to drive yours. I am curious how my V2 compares to your stock 523HP. I am supposed to be in the mid to upper 500's, but would love to see how your car feels and also have you weigh in on how my car feels to you. Hopefully we will get a nice day soon. I haven't driven mine in 6 weeks!
Yep, I mentioned that earlier in a post. I took mine out Monday to stretch her legs when we had a sunny 30's day. Probably will be Garage bound for the rest of the Winter now though. We can definitely do the drive swap this Spring!

I'm going to contact my SA on purchasing extended Warranty info and Carbahn before I do anything. I'm still under factory warranty through 2023.

Last edited by HerkHealer; 01-06-2022 at 09:15 AM..
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      01-06-2022, 09:37 AM   #35
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Quote:
Originally Posted by HerkHealer View Post
Yep, I mentioned that earlier in a post. I took mine out Monday to stretch her legs when we had a sunny 30's day. Probably will be Garage bound for the rest of the Winter now though. We can definitely do the drive swap this Spring!

I'm going to contact my SA on purchasing extended Warranty info and Carbahn before I do anything. I'm still under factory warranty through 2023.
I think I am going to go with another two years of BMW CPO vs. aftermarket.
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      01-06-2022, 01:22 PM   #36
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If someone gets the Carbahn tune in the PA/NJ/NY area let me know. Would love to compare to the BM3.
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      01-07-2022, 10:13 AM   #37
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Quote:
Originally Posted by NC M550 VADER View Post
So my car is a CPO, but I also have the Hendrick Autoguard warranty through the BMW dealer. They told me that as an authorized Carbahn installer, they back the tune 100% and will cover anything that happens. I got that in writing.

The snap/crackle is an option during the tune. I asked them not to enable, as I don't like that sound.
That's strange. It's not BMW that provides the warranty, but Carbahn - and only for the initial warranty period of 4 years or 48 months.

So let's say you are within your initial warranty and something brakes down. If BMW states that the tune was the reason why it broke down, they go to Carbahn and ask them to cover the repair charges.

Now, if you are out of the initial warranty, Carbahn does not even warranty anything. Even if you have a CPO BMW, they won't cover anything beyond the original warranty of 4/48.

It would be strange that BMW would be willing to cover a tune that the manufacturer of the tune (Carbahn) does not even cover beyond the original warranty. The only time I could see that happening is if they were to lie to the 3rd party warranty company that a tune was not installed.
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      01-07-2022, 10:21 AM   #38
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Quote:
Originally Posted by AmooManiak View Post
That's strange. It's not BMW that provides the warranty, but Carbahn - and only for the initial warranty period of 4 years or 48 months.

So let's say you are within your initial warranty and something brakes down. If BMW states that the tune was the reason why it broke down, they go to Carbahn and ask them to cover the repair charges.

Now, if you are out of the initial warranty, Carbahn does not even warranty anything. Even if you have a CPO BMW, they won't cover anything beyond the original warranty of 4/48.

It would be strange that BMW would be willing to cover a tune that the manufacturer of the tune (Carbahn) does not even cover beyond the original warranty. The only time I could see that happening is if they were to lie to the 3rd party warranty company that a tune was not installed.
I think you are misconstruing what I said. Basically, if I suffer a failure because of the tune, coverage will NOT be excluded under the Hendrick Autoguard. They are reselling the product and they stand behind it. You are right that had I been under the original factory warranty, the Carbahn warranty acts as additional coverage to the extent that BMW would not cover repairs.

Cheers!
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      01-07-2022, 10:21 AM   #39
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Quote:
Originally Posted by HerkHealer View Post
Chris also did confirm that any Extended Warranty will cover the entire Powertrain if you buy their Carbahn warranty through them.
Take what Chris says with a grain of salt. They do not know their own products and try to sell something before verifying. Had huge issues with their "flashing tool" on my M2C. My local BMW dealership no longer deals with them, and I'm not surprised. They used to be a Carbahn dealer.

From Chris' email to me last year - copy pasted:

"We match the new car warranty only not the CPO. However many miles/moths you have remaining is what we match."

How would Chris know if the extended warranty covers the powertrain? If I'm a warranty company and send someone to inspect the car and see a tune - there's no way that's something that gets covered. Even Chris' company does not warranty it past the initial warranty - why would an extended company?
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      01-07-2022, 10:22 AM   #40
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Quote:
Originally Posted by NC M550 VADER View Post
I think you are misconstruing what I said. Basically, if I suffer a failure because of the tune, coverage will NOT be excluded under the Hendrick Autoguard. They are reselling the product and they stand behind it. You are right that had I been under the original factory warranty, the Carbahn warranty acts as additional coverage to the extent that BMW would not cover repairs.

Cheers!
I understand, however do you really think that if an extended company sees the tune, they will cover the repair? I would get that in writing from Hendrick directly, not a dealership who works with Carbahn and wants to make a sale.
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      01-07-2022, 10:51 AM   #41
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Quote:
Originally Posted by AmooManiak View Post
Take what Chris says with a grain of salt. They do not know their own products and try to sell something before verifying. Had huge issues with their "flashing tool" on my M2C. My local BMW dealership no longer deals with them, and I'm not surprised. They used to be a Carbahn dealer.

From Chris' email to me last year - copy pasted:

"We match the new car warranty only not the CPO. However many miles/moths you have remaining is what we match."

How would Chris know if the extended warranty covers the powertrain? If I'm a warranty company and send someone to inspect the car and see a tune - there's no way that's something that gets covered. Even Chris' company does not warranty it past the initial warranty - why would an extended company?
Damn, that dude straight up lied to me. I asked him point blank if they cover the FACTORY warranty or Extended .....and he told me they go until any CPO or extended warranty expires. Not very impressed.
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      01-07-2022, 11:05 AM   #42
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Damn, that dude straight up lied to me. I asked him point blank if they cover the FACTORY warranty or Extended .....and he told me they go until any CPO or extended warranty expires. Not very impressed.
What I pasted earlier was when I reached out for the M2C. When I reached out for the X5 M50i 2 years ago, I got a similar response. Basically he's saying "don't worry, extended warranty company will not look for a tune", which I've seen happen before. To me the spelling alone was a red flag

This is also why I told the guy above to get it in writing from the actual warranty company because Carbahn or BMW does NOT know how extensive a 3rd party warranty will look for tunes. If they see a tune, they will deny. Naturally BMW and/or Carbahn want to make a sale.

"How are warranty matches the new car warrantee year for your mile from mile, so any malfunction that the dealer diagnoses as a failure from our software we would step in and pay the bill.

We do not match extended warranty coverage, however extended warrantees are typically administered by third-party and the inspection process is not as focus on aftermarket parts as the new car warranty"
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      01-07-2022, 11:21 AM   #43
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Quote:
Originally Posted by AmooManiak View Post
What I pasted earlier was when I reached out for the M2C. When I reached out for the X5 M50i 2 years ago, I got a similar response. Basically he's saying "don't worry, extended warranty company will not look for a tune", which I've seen happen before. To me the spelling alone was a red flag

This is also why I told the guy above to get it in writing from the actual warranty company because Carbahn or BMW does NOT know how extensive a 3rd party warranty will look for tunes. If they see a tune, they will deny. Naturally BMW and/or Carbahn want to make a sale.

"How are warranty matches the new car warrantee year for your mile from mile, so any malfunction that the dealer diagnoses as a failure from our software we would step in and pay the bill.

We do not match extended warranty coverage, however extended warrantees are typically administered by third-party and the inspection process is not as focus on aftermarket parts as the new car warranty"
Wow, there it is. Undeniable even with horrible grammar. You're basically hoping nobody sees the tune. Definitely not using these guys.

Thanks for the heads up!
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      01-07-2022, 11:23 AM   #44
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For what it's worth I've got about 15K on my 2020 M550 Carbahn tune, and it's amazing. No issues whatsoever.
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