BMW My Garage down/not working

Marlow · 10-22-2022, 06:36 AM

Has been down for at least a week. Anyone know if this is common or when it might be up. Trying to track my new order which is supposed to start production in a couple of weeks.

H_T · 10-22-2022, 09:51 AM

It is working for me. Did you clear your browser cache, or confirm nothing is blocked on your network?

Marlow · 10-22-2022, 10:05 AM

Huh. Yeah. Tried it on tree different devices too. iPad, iPhone and windows laptop.

M550iWoW · 10-22-2022, 10:29 AM

I just checked and logged into my garage. Had no issues. Trying clearing cache and cookies and deleting browsing history and stuff. Maybe that will help

BMW012 · 10-22-2022, 10:43 AM

It might not be that it is down. Your order might be too early, were you able to track your status in the past?

Greywall · 10-22-2022, 11:00 AM

I've seen the site get stuck like that from time to time. You can use the top level menu to go to My BMW then navigate to My Garage to get a fresh session. If that doesn't clear things up, try resetting cache and clearing site cookies and trying to login again.

Marlow · 10-22-2022, 11:56 AM

Have tried everything- even downloading a new browser and it’s still coming up with the error message. Relatively new as I have a production number and it’s supposed to go into production in a couple of weeks. Isn’t giving me the opportunities to enter the production number (or anything else for that matter). That’s annoying!

BMW012 · 10-22-2022, 01:47 PM

probably a dumb question - but what is the website address you are using?

M550iWoW · 10-22-2022, 01:58 PM

Try this link:

https://login.bmwusa.com/oneid/#/log...ge.bmwusa.com/

H_T · 10-22-2022, 03:47 PM

Is there any family filters on your network? Try changing the DNS to 8.8.8.8 and 8.8.4.4 , I've seen filters block things like app stores, and such.

Marlow · 10-23-2022, 03:06 AM

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Thanks all but the results are the same. Reregistered with a new email. Downloaded a new browser (two new browser’s actually), switched from home WiFi to Verizon 5G - still getting the site is down and to try again…

DCDude · 10-25-2022, 05:44 PM

Quote:

Originally Posted by Marlow

Has been down for at least a week. Anyone know if this is common or when it might be up. Trying to track my new order which is supposed to start production in a couple of weeks.

If you're on a phone, click the hamburger icon in the upper right and login there. Then click on garage.

I've seen the error you see when the browser session expired.

Marlow · 10-26-2022, 12:27 PM

No, still doesn’t work. Have tried it on four different devices (two iOS and two windows) and it’s the same error message unfortunately.

BMW012 · 10-26-2022, 01:07 PM

did you setup a ID already? do you get a chance to enter your email and pw?

sampar · 10-31-2022, 09:15 AM

It happened to me in the past. I created another user id and was able to login successfully.

Marlow · 11-02-2022, 08:31 AM

Yeah, that did it. Created my third user id and that one took. Don’t ask me why…

10-22-2022, 06:36 AM	#1
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	BMW My Garage down/not working Has been down for at least a week. Anyone know if this is common or when it might be up. Trying to track my new order which is supposed to start production in a couple of weeks. Attached Images
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10-22-2022, 09:51 AM	#2
H_T Second Lieutenant 156 Rep 290 Posts Drives: 2021 m550i Join Date: Feb 2021 Location: Florida iTrader: (0) Garage List 2021 BMW m550i [0.00]	It is working for me. Did you clear your browser cache, or confirm nothing is blocked on your network?
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10-22-2022, 10:05 AM	#3
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	Huh. Yeah. Tried it on tree different devices too. iPad, iPhone and windows laptop.
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10-22-2022, 10:29 AM	#4
M550iWoW Private First Class 152 Rep 115 Posts Drives: Bmw M550i Join Date: Sep 2022 Location: Miami, Fl iTrader: (0) Garage List 2023 bmw M550i [0.00] 2020 Lexus GS 350 F ... [0.00]	I just checked and logged into my garage. Had no issues. Trying clearing cache and cookies and deleting browsing history and stuff. Maybe that will help
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10-22-2022, 10:43 AM	#5
BMW012 Major 1009 Rep 1,185 Posts Drives: 2023 M550i CBM/Ivory Join Date: Nov 2021 Location: NJ iTrader: (0) Garage List 2025 X6 BG/Silverstone [0.00] 2023 M550i CBM/Ivory [0.00]	It might not be that it is down. Your order might be too early, were you able to track your status in the past?
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10-22-2022, 11:00 AM	#6
Greywall First Lieutenant 434 Rep 309 Posts Drives: '23 M550i Join Date: Sep 2022 Location: MD iTrader: (0) Garage List 2023 BMW M550i [0.00]	I've seen the site get stuck like that from time to time. You can use the top level menu to go to My BMW then navigate to My Garage to get a fresh session. If that doesn't clear things up, try resetting cache and clearing site cookies and trying to login again.
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10-22-2022, 11:56 AM	#7
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	Have tried everything- even downloading a new browser and it’s still coming up with the error message. Relatively new as I have a production number and it’s supposed to go into production in a couple of weeks. Isn’t giving me the opportunities to enter the production number (or anything else for that matter). That’s annoying!
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10-22-2022, 01:47 PM	#8
BMW012 Major 1009 Rep 1,185 Posts Drives: 2023 M550i CBM/Ivory Join Date: Nov 2021 Location: NJ iTrader: (0) Garage List 2025 X6 BG/Silverstone [0.00] 2023 M550i CBM/Ivory [0.00]	probably a dumb question - but what is the website address you are using?
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10-22-2022, 01:58 PM	#9
M550iWoW Private First Class 152 Rep 115 Posts Drives: Bmw M550i Join Date: Sep 2022 Location: Miami, Fl iTrader: (0) Garage List 2023 bmw M550i [0.00] 2020 Lexus GS 350 F ... [0.00]	Try this link: https://login.bmwusa.com/oneid/#/log...ge.bmwusa.com/
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10-22-2022, 03:47 PM	#10
H_T Second Lieutenant 156 Rep 290 Posts Drives: 2021 m550i Join Date: Feb 2021 Location: Florida iTrader: (0) Garage List 2021 BMW m550i [0.00]	Is there any family filters on your network? Try changing the DNS to 8.8.8.8 and 8.8.4.4 , I've seen filters block things like app stores, and such.
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10-23-2022, 03:06 AM	#11
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	Thanks all but the results are the same. Reregistered with a new email. Downloaded a new browser (two new browser’s actually), switched from home WiFi to Verizon 5G - still getting the site is down and to try again…
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10-26-2022, 12:27 PM	#13
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	No, still doesn’t work. Have tried it on four different devices (two iOS and two windows) and it’s the same error message unfortunately.
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10-26-2022, 01:07 PM	#14
BMW012 Major 1009 Rep 1,185 Posts Drives: 2023 M550i CBM/Ivory Join Date: Nov 2021 Location: NJ iTrader: (0) Garage List 2025 X6 BG/Silverstone [0.00] 2023 M550i CBM/Ivory [0.00]	did you setup a ID already? do you get a chance to enter your email and pw?
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10-31-2022, 09:15 AM	#15
sampar New Member 3 Rep 18 Posts Drives: Volvo XC90 Join Date: Dec 2015 Location: Northern California iTrader: (0)	It happened to me in the past. I created another user id and was able to login successfully.
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11-02-2022, 08:31 AM	#16
Marlow Private 79 Rep 83 Posts Drives: 2021 Q5e Join Date: Sep 2022 Location: New England iTrader: (0)	Yeah, that did it. Created my third user id and that one took. Don’t ask me why…
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