Remote Services

PGN2383 · 12-08-2019, 05:26 AM

I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)?
Thanks.

Dobie Dog · 12-08-2019, 07:39 AM

Quote:

Originally Posted by PGN2383

I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)?
Thanks.

It don't know if this is helpful for you but it works in the US.

VirtualGuitars · 12-08-2019, 08:55 AM

Quote:

Originally Posted by Dobie Dog

Quote:

Originally Posted by PGN2383

I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)?
Thanks.

It don't know if this is helpful for you but it works in the US.

Quote:

Originally Posted by Dobie Dog

Quote:

Originally Posted by PGN2383

I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)?
Thanks.

It don't know if this is helpful for you but it works in the US.

Same. No problems here either.

kitster · 12-09-2019, 04:45 AM

Quote:

Originally Posted by PGN2383

I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)?
Thanks.

Tried it on the 1 month trial. Decided it was a waste of cash even if it was only £29. Basically it didn't work, also when I locked the doors the alarm is not enabled, I called BMW CS who said that was normal.

StuW530e · 12-09-2019, 08:53 AM

I'm in the u.k and mine is working fine. It's happened to me in the past, call the helpline and they reboot a few things their end and it was all sorted.
Good luck

PGN2383 · 12-09-2019, 11:58 AM

Yesterday I unlocked the car and put it in drive ready state. Switched off, tried remote services again - no joy.

Still not working today so I started the engine and left it running for a few minutes. Switched off, tried again - remote services all working fine!

12-08-2019, 05:26 AM	#1
PGN2383 Enlisted Member 6 Rep 31 Posts Drives: BMW G31 530d MSport Touring Join Date: Aug 2017 Location: Kent, United Kingdom iTrader: (0)	Remote Services - Not Working? I tried to do the headlight flash etc. from the Connected App and from the Wed Portal but it just times out with a message ("Headlight flash: Transfer failed."), apparently when transferring to the central server. It was the same yesterday evening. It's usually ok. Can somebody confirm whether it works for them (I'm in the UK)? Thanks.
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12-09-2019, 08:53 AM	#5
StuW530e Private 27 Rep 50 Posts Drives: BMW 545e M Sport Join Date: Jan 2019 Location: England iTrader: (0)	I'm in the u.k and mine is working fine. It's happened to me in the past, call the helpline and they reboot a few things their end and it was all sorted. Good luck
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12-09-2019, 11:58 AM	#6
PGN2383 Enlisted Member 6 Rep 31 Posts Drives: BMW G31 530d MSport Touring Join Date: Aug 2017 Location: Kent, United Kingdom iTrader: (0)	Yesterday I unlocked the car and put it in drive ready state. Switched off, tried remote services again - no joy. Still not working today so I started the engine and left it running for a few minutes. Switched off, tried again - remote services all working fine!
	Appreciate 0 Quote