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BMW 5-Series (G30) Forum G30 Pricing, Ordering, Tracking, European Delivery Stop Sale: Stuck at Port Awaiting Receiver Audio Module (RAM)

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      07-09-2021, 05:09 PM   #1
jhowieii
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Stop Sale: Stuck at Port Awaiting Receiver Audio Module (RAM)

A new thread for those who have a vehicle at the ports awaiting the Receiver Audio Module (RAM). See attachment.

How many of us are there and what are you hearing from dealership and genius?

My 540xi has been at Brunswick since June 18th.
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File Type: pdf ram module.pdf (105.2 KB, 1122 views)
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      07-13-2021, 12:16 PM   #2
steg
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Do you have a way to get the updated SIB jhowieii ? I wonder if it definitively says parts are available now? My dealer has indicated one of their M340s we're released to carrier and it looks like some of the G80s stop sales have been lifted but given there are three types of RAMs across the affected vehicles I wonder if they only certain kinds available as it doesnt seem like there's any G30s moving.
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      07-13-2021, 06:43 PM   #3
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Just received this update today....

"This is the update I just found. Your car still shows the stop sale and no remedy available yet for the RAM. However, it does show the software update available for the service bulletin."
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File Type: pdf Bulletin Details.pdf (128.0 KB, 555 views)
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      07-14-2021, 12:22 PM   #4
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dialogical have you gotten on a truck yet or verified your dealer's claim with genius that the stop sale on your G80 was lifted? The updated SIB posted above still says they don't have parts but that could only be for a subset and you seem to be the furthest along of anyone and have one of the more engaged CAs
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      07-14-2021, 01:54 PM   #5
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Update from my CA, he said my car went from red to yellow on the stop sale when he checked on it just now, and has no idea what that means. Anyone else know what that might mean?

Last edited by steg; 07-14-2021 at 03:02 PM..
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      07-14-2021, 03:08 PM   #6
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Does this type of thing happen when you order a build normally ? Like I ordered my car last year and got it within 60 days. I timed my prior lease to be returned and didn't have a car for about 2 weeks. Do most of you guys have 2 cars ? Like if I would have been stuck for 2 months with no car I would be fuken pissed.
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      07-14-2021, 04:42 PM   #7
steg
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DNYC1919 I’m down to 1 vehicle since December because my wife and I have been working remotely so it hasnt been an issue. Now we’re supposed to be going partially back into the office come labor day so I want the second vehicle. I was pissed initially when it didnt land on the 11th of June but wasnt totally fuming because of the 540 and 550 acceleration recall not having a fix but now that it does and I'm approaching 40 days at port I want my car pretty bad right now.

It’s shaken my confidence for next time especially in adding individual options that could further complicate timings at lease end. This is my first vehicle order ever from any manufacturer and I've been stuck at NJ port for 39 days now.

Last edited by steg; 07-14-2021 at 04:59 PM..
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      07-14-2021, 11:21 PM   #8
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Quote:
Originally Posted by steg View Post
Update from my CA, he said my car went from red to yellow on the stop sale when he checked on it just now, and has no idea what that means. Anyone else know what that might mean?
I'm not certain, but my guess is that yellow could mean there's an issue but it can still be sold to a customer, but red is a hard stop sale.

I was at the dealership looking at the details for my 21 m550i and it showed a red X regarding "camera retrofit", I'm assuming that means they can't let me take the car until that's resolved.

It also has a yellow alert regarding the issue with the 0-60 acceleration times.

Another assumption would be that yellow means the fix is available (it was for the 0-60 issue), and red means waiting on parts?

I'll be at the dealership tomorrow, I'll ask for more info on that.
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      07-15-2021, 05:07 AM   #9
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Fenix33 Thank you! That sounds highly plausible hopefully that's the case given the 540s and 550s are both affected by the acceleration recall hopefully they ship the vehicles out with that and have the dealers handle it to let the VPCs move through cars faster.

Last edited by steg; 07-15-2021 at 05:15 AM..
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      07-15-2021, 06:41 AM   #10
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Quote:
Originally Posted by Fenix33 View Post
I'm not certain, but my guess is that yellow could mean there's an issue but it can still be sold to a customer, but red is a hard stop sale.

I was at the dealership looking at the details for my 21 m550i and it showed a red X regarding "camera retrofit", I'm assuming that means they can't let me take the car until that's resolved.

It also has a yellow alert regarding the issue with the 0-60 acceleration times.

Another assumption would be that yellow means the fix is available (it was for the 0-60 issue), and red means waiting on parts?

I'll be at the dealership tomorrow, I'll ask for more info on that.

I concur with this. It lines up with what my dealer has told me.
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      07-15-2021, 08:49 AM   #11
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Quote:
Originally Posted by Fenix33 View Post
I'm not certain, but my guess is that yellow could mean there's an issue but it can still be sold to a customer, but red is a hard stop sale.

I was at the dealership looking at the details for my 21 m550i and it showed a red X regarding "camera retrofit", I'm assuming that means they can't let me take the car until that's resolved.

It also has a yellow alert regarding the issue with the 0-60 acceleration times.

Another assumption would be that yellow means the fix is available (it was for the 0-60 issue), and red means waiting on parts?

I'll be at the dealership tomorrow, I'll ask for more info on that.
In the US new cars are required to have a rear view camera. So BMW can't sell a new car without one.
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      07-15-2021, 03:56 PM   #12
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Got an update today that she's on the move to the dealership. Still showing a Stop Sale but I imagine that is for the software upgrade for the 0-60 and will be completed at the dealership.
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      07-15-2021, 06:28 PM   #13
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Tracking Build Photos?

Congrats! Mine has hit the paint booth. I thought that I saw there was a way to access stills of car bring built at production points.
I can't find a prompt on build track.
Can someone please help me?
Thanks.
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      07-15-2021, 07:38 PM   #14
steg
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jhowieii Fantastic news! What was your build date, what VPC were you at and what sound system did you go for? Trying to understand how soon I might hope to have my car in transit.

You and some of the other forum members have been more helpful than my CA/Dealer! Glad you almost have the car!
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      07-15-2021, 08:07 PM   #15
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Build date was 7.5. I was surprised that it's already in paint. It's too bad they took out the wireless charger just to keep the phone "warm". Useless for charging. I'm told Google Play even worse for '22. I miss Dragon. The car is my office. Big world problems!

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      07-15-2021, 08:28 PM   #16
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Quote:
Originally Posted by steg View Post
jhowieii Fantastic news! What was your build date, what VPC were you at and what sound system did you go for? Trying to understand how soon I might hope to have my car in transit.

You and some of the other forum members have been more helpful than my CA/Dealer! Glad you almost have the car!
Ordered: April 15th
Build start: April 29
Departed Germany Port: June 2
Arrived in Port (Brunswick, GA): June 18

Sound System: Harman Kardon Executive Package
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      07-15-2021, 08:50 PM   #17
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This is my 4th 550 as a daily driver. Are you in another 540 or go to M550? I missed the start of your thread.
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      07-15-2021, 09:02 PM   #18
steg
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For me it’s been:
Ordered 4/16
Production# 4/23
Build date 5/7
Left Germany 5/31
Landed in NJ on 6/7
Went with the Standard Stereo so maybe I have a different RAM?
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      07-16-2021, 07:56 AM   #19
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Quote:
Originally Posted by scsfll View Post
I thought that I saw there was a way to access stills of car bring built at production points.
I can't find a prompt on build track.
Can someone please help me?
Thanks.
I think what you're referring to is in this article:
https://www.cnet.com/roadshow/news/b...x3-being-born/

This is only for the X3 production line in the Spartanburg, SC plant. Sorry, they have not done this in Germany, yet. But, if you're curious, you can get a real feel for the process by watching this video:



Enjoy!
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      07-16-2021, 08:41 AM   #20
steg
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CA's manager just gave me an update because my CA apparently hasn't dealt with "too many stop sales" before. RAM is still red, acceleration fix is done and I was informed if it goes into August they have to do another hard credit pull. I want to walk but then I still have to do another hard pull to get another car elsewhere so at this point I'll just sit here and wait and get what I want.

brewcity414 anything on your end? What sound system did you option? Looks like the HK ones are starting to move but the standard ones like mine are still stuck.

Last edited by steg; 07-16-2021 at 09:02 AM..
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      07-16-2021, 04:28 PM   #21
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Look what showed up

Took a month to get the RAM in and installed but she showed up at the dealership today. Picking her up tomorrow
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Last edited by jhowieii; 07-16-2021 at 05:01 PM..
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      07-16-2021, 06:25 PM   #22
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Quote:
Originally Posted by jhowieii View Post
Took a month to get the RAM in and installed but she showed up at the dealership today. Picking her up tomorrow
Congrats! Awaiting for delivery for tomorrow as well glad it worked out for everyone
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