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BMW 5-Series (G30) Forum iDrive, Audio, Bluetooth, Phone, Cameras, Electronics + Coding 3D Surround View - showing 7 Series G12 after update

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      08-13-2017, 07:31 PM   #1
Ab3_Fr0man
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3D Surround View - showing 7 Series G12 after update

ok, maybe I'm crazy but I am certain the 3D view / surround view showed an actual model of the G30 and not the G12.

I took my car in for an Idrive software update / fix last week and now the whole system menu seems slow and sluggish compared to before. I also noticed the 3D view was showing the wrong car...

Can someone please confirm i'm not crazy and that they are seeing an actual G30 in the 3D surround view. Take a look at this photo i took showing the 3D view with the G12

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      08-14-2017, 10:36 AM   #2
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That is definitely a G12. ID6 shows a G30 in the tiles; not sure about with 3D view.
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      08-14-2017, 11:14 AM   #3
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the vehicle tile shows the G30 and the welcome message and door open message also show the G30. It's only the 3d Surround view that shows the G12.

Anyone else showing the G12 in 3D surround view?
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      08-15-2017, 01:48 PM   #4
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anyone with the "July" update done, can you please check your 3D surround ?

Thanks
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      08-16-2017, 03:16 AM   #5
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Mine shows a G31. But I don't have the July update...
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      08-16-2017, 03:26 PM   #6
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Thanks matbl

I went into the dealership today due to tire warning / puncture. Showed them the 3D surround of the G12 and right away the service rep and tech said they need to re-program it. So that's scheduled for next week when my new tire arrives.
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      08-18-2017, 06:29 PM   #7
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Quote:
Originally Posted by Ab3_Fr0man View Post
Thanks matbl

I went into the dealership today due to tire warning / puncture. Showed them the 3D surround of the G12 and right away the service rep and tech said they need to re-program it. So that's scheduled for next week when my new tire arrives.
Did you happen to ask the dealer when we will get the 3D remote view and and the updated Connected app in Canada? Both are available in the US already.
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      08-19-2017, 12:12 AM   #8
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Quote:
Originally Posted by mgs View Post
Did you happen to ask the dealer when we will get the 3D remote view and and the updated Connected app in Canada? Both are available in the US already.
I am using the new connected app. But I'm using a work around because BMW Canada blows... I use a VPN on my phone and have the US BMW connected app installed, it's working perfectly.

I had to register for an account with the VPN connected in the US, I really only needed the VPN to access the APP on Google Play. (It's not available in Canada...)

Now BMW Connected is installed on my phone, gets all the regular updates from BMW via google and I live in Canada.
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      08-21-2017, 10:45 AM   #9
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I received an sw update from S15A-17-03-509 to S15A-17-07-504 here in Sweden. I also got the same G12 issue after the update.

Am curious to know if your dealer has resolved the G12 picture issue on the surround view.

Thanks
John
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      08-21-2017, 02:13 PM   #10
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Quote:
Originally Posted by JohnDoe2017 View Post
I received an sw update from S15A-17-03-509 to S15A-17-07-504 here in Sweden. I also got the same G12 issue after the update.

Am curious to know if your dealer has resolved the G12 picture issue on the surround view.

Thanks
John
I'm taking in tomorrow for a new tire and leaving it overnight for re-programming. I will give you an update when I get it back.
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      08-21-2017, 10:40 PM   #11
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Quote:
Originally Posted by Ab3_Fr0man View Post
I am using the new connected app. But I'm using a work around because BMW Canada blows... I use a VPN on my phone and have the US BMW connected app installed, it's working perfectly.

I had to register for an account with the VPN connected in the US, I really only needed the VPN to access the APP on Google Play. (It's not available in Canada...)

Now BMW Connected is installed on my phone, gets all the regular updates from BMW via google and I live in Canada.
Thanks for your reply, Ab3_Fr0man. I have the US app on my iPhone but it does not accept my VIN. Do you think I need a VPN to overcome this? Also, do you get the 3D remote view? If yes, could you post the exact steps you followed for the US Connected app to work fully with your car? MANY THANKS in advance.
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      08-22-2017, 02:00 PM   #12
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Quote:
Originally Posted by mgs View Post
Thanks for your reply, Ab3_Fr0man. I have the US app on my iPhone but it does not accept my VIN. Do you think I need a VPN to overcome this? Also, do you get the 3D remote view? If yes, could you post the exact steps you followed for the US Connected app to work fully with your car? MANY THANKS in advance.
sorry mgs, I thought i replied to your earlier message. I do not have the 3D remote view working. I don't think their database will recognize our vehicles VIN's as they are marked for Canada.

Hopefully Canada gets the new Connected app soon - without the US version of BMW Connected I pretty much have no functionality.
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      08-22-2017, 09:42 PM   #13
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Thanks again Ab3_Fr0man, understood. I am also using the BMW Remote app from the Canadian app store and it functions well, though a bit more limited than the US Connected app. I think we all have to press BMW Canada to get their act together!!
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      08-23-2017, 04:11 PM   #14
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So I got my car back and was told that the 3D surround showing the G12 - 7 Series is just the way it is now...

I was rather shocked to hear that from BMW. After the "July update" it went to the G12 7 Series. So be warned now, the "July update" will change your 3D view to a 7 series.

I don't really care as it works fine but the X3 loaner I had was showing a X3 in the PDC view... To me this error seems like a very lazy coding job on BMW's part.
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      12-19-2017, 09:01 AM   #15
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3D Surround View - showing 7 Series G12 after update

Ab3_Fr0man, thank you for these information elements.

Recently, the same happened to my car after it went to the shop to fix a problem with the active steering function.

They told me the car had been reprogrammed, and in fact it solved the steering problem, but adding now that odd surround view of a G12. I am pretty sure that if I question the shop, they will give me the same answer they gave you.

Since your last post, are you aware if this can be fixed in any way?

Thanks in advance.
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      12-19-2017, 10:52 AM   #16
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Quote:
Originally Posted by FPLeitao View Post
Ab3_Fr0man, thank you for these information elements.

Recently, the same happened to my car after it went to the shop to fix a problem with the active steering function.

They told me the car had been reprogrammed, and in fact it solved the steering problem, but adding now that odd surround view of a G12. I am pretty sure that if I question the shop, they will give me the same answer they gave you.

Since your last post, are you aware if this can be fixed in any way?

Thanks in advance.
I got it fixed, it seems to be a known issue with BMW now.

I told my dealership other G30 owners in the forums had this issue fixed with an update. They kept the car, reprogrammed and it's all back to normal now.

Let us know how you make out at your dealership.
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      12-20-2017, 08:20 AM   #17
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Thank you Ab3_Fr0man.
That's a great help for me.

I'll contact the dealership to arrange a date, after the holidays season, to go in and hopefully have it fixed.
I'll keep you posted.

Thanks again and Merry Christmas.
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      12-20-2017, 08:45 AM   #18
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no problem. - Good luck and Merry Christmas
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      01-04-2018, 05:19 PM   #19
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Bug fixed today.
Thanks again.
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