01-29-2021, 01:26 AM | #1 |
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Total loss on lease
long story short.. vehicle payoff was 52K 12/28/20
insurance paid more then 52K but BMW insurance dpt its not refunding any overage called them couple times they told me they own the title its an lease any overage they keeping it any help will be great Thanks |
01-29-2021, 05:13 AM | #2 |
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It's your insurance policy though and any overage is due to the policy YOU selected and paid for. You are the beneficiary of the policy not BMW and should only have to pay for the damage.
This is like getting in a wreck and your insurance company paying the other driver extra. Insurance companies don't just pay out extra. That doesn't make sense. Call your insurance company and find out why they sent the overage to BMW. |
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01-29-2021, 07:43 AM | #3 |
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I can see both sides to this. It’s essentially like insurance paying for repairs to a house with a mortgage. Due to the lien on the house, the money goes to the mortgage company to protect their investment. I understand the point of the overage though. Will be interested in seeing how this plays out.
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01-29-2021, 10:30 AM | #5 |
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My experience with this situation is that the insurance did their work and offered up a settlement. My car had a payoff that was less than the settlement. My insurance paid the payoff amount and sent me the difference.
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01-29-2021, 12:02 PM | #6 |
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I've never leased so I have no idea how that works. But the one time I totaled a car the insurance company requested the payoff value from the lien holder and cut them a check for that amount. The amount over the payoff amount was sent to me directly in a cashier's check overnight.
I don't know if leasing is any different though since you technically don't own the car and are only renting it. Your insurance agent should help clarify how it works though so you can know how best to resolve it. As I can understand BMW keeping it with the idea that the car was not sold at wholesale, but was sold private party and they are getting the full market value on a car they own. As insurance didn't pay you the "balance" on the car when it is totaled. They are buying the car from you private party and paying you as such. That's why the total payoff is usually higher than KBB. A google search brings up a guide that suggests this may be the norm, but you'll have to do the legwork to figure out where the truth is. https://www.leaseguide.com/articles/...-car-accident/ Last edited by LogicalApex; 01-29-2021 at 12:10 PM.. Reason: Added Link |
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01-29-2021, 03:30 PM | #7 |
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01-30-2021, 12:24 AM | #8 |
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02-01-2021, 08:17 AM | #10 |
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The info above about the money going to the lease company (which is who owns the car) is correct. You pay for the policy yes, but it's the car that's insured, not you, so the payout goes to the owner of the vehicle.
PLEASE NOTE that insurance laws vary between states, so take any information you get here (or on any Internet forum) with a grain of salt. And most of us here are not insurance professionals.
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02-04-2021, 10:21 AM | #11 |
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I lay part of the blame on your insurance company. The insurance company should have obtained a payoff on the lease from company doing the financing, such as BMWF. The lease balance is paid and any overage sent direct to you. Looking at it from a shortage, if your insurance company offer was less than the payoff and GAP did not cover the shortage, BMWF would be going after you for the deficiency. They would not be writing off the loss.
I would escalate your complaint to get the refund on the overage. |
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