Stupid BMW Dealership

Balster · 03-06-2018, 01:37 PM

You can't make this up!

My local dealership have put the wrong plates on the car! Just noticed today when some paperwork arrived from BMW. I've been driving around on unregistered plates for nearly a week

There will be words said tomorrow to the DP, before I go to Watchdog and the local papers, followed by a letter to BMW UK.

ZigmundUK · 03-06-2018, 03:27 PM

Quote:

Originally Posted by Balster

You can't make this up!

My local dealership have put the wrong plates on the car! Just noticed today when some paperwork arrived from BMW. I've been driving around on unregistered plates for nearly a week

There will be words said tomorrow to the DP, before I go to Watchdog and the local papers, followed by a letter to BMW UK.

Erm is it much of a big deal? No one's sending you to jail right? Have they put it right now?

ArchJR · 03-06-2018, 03:28 PM

Did some harm, fine, or anything other than a little inconvenience due to an oversight come from this? Or do you just need to see the words "we're sorry" on BMW letterhead?

DBO · 03-06-2018, 03:54 PM

Positive you've been given the right car?

Probably just a mistake by the work experience kid or apprentice who got handed a set of plates and told to screw them onto that 5 series "out there". Mistakes happen - It's an embarrassing stuff up but in the scheme of things doesn't sound like any damage has been done. I'm sure the DP will sort things out for you.

Balster · 03-06-2018, 04:06 PM

Quote:

Originally Posted by ZigmundUK

Erm is it much of a big deal? No one's sending you to jail right? Have they put it right now?

hmm, I wonder what would have happened if the police had stopped me for driving with incorrect plates, or maybe my insurance is invalid. Only noticed it when I got home, the dealer had closed by then. They will sort it out, but shows that their handover procedure needs to be improved.

Imagine, all of the speeding tickets that I'm not going to get

HighlandPete · 03-06-2018, 05:39 PM

Obviously a mistake. Are both plates the same? I’ve known folks to get different plates, front and rear.

ADS-UK · 03-06-2018, 07:20 PM

I always ask for number plate options and agree before handover. So when I'm picking up the car, I know it's exactly what we agreed.

Carnook · 03-06-2018, 08:14 PM

When I saw the title of this thread I was like "uhm yeah, which one!"

planehazza · 03-07-2018, 03:28 AM

Quote:

Originally Posted by Balster

hmm, I wonder what would have happened if the police had stopped me for driving with incorrect plates, or maybe my insurance is invalid. Only noticed it when I got home, the dealer had closed by then. They will sort it out, but shows that their handover procedure needs to be improved.

Imagine, all of the speeding tickets that I'm not going to get

So you're complaining that BMW aren't doing a good enough job by giving you the wrong plates, then go to on to boast that you've been taking advantage by speeding without the risk of fines? OK then...

AP · 03-07-2018, 03:58 AM

Did you not get the v5 given to you at time of delivery?

Balster · 03-07-2018, 04:05 AM

Quote:

Originally Posted by AP

Did you not get the v5 given to you at time of delivery?

Nope, I believe that they come through the post from DVLA these days.

Balster · 03-07-2018, 04:11 AM

Their coming out to replace the plates.

JOHNBMWM5 · 03-07-2018, 04:46 AM

Quote:

Originally Posted by Balster

hmm, I wonder what would have happened if the police had stopped me for driving with incorrect plates, or maybe my insurance is invalid. Only noticed it when I got home, the dealer had closed by then. They will sort it out, but shows that their handover procedure needs to be improved.

Imagine, all of the speeding tickets that I'm not going to get

Surely you checked YOUR plate was on it before you left?????

AP · 03-07-2018, 05:46 AM

was the spec right? presumably the colour was correct but is everything else there that you are exepcting?

ie this is YOUR new car and not someone elses? there weren't 2 parked in the handover part of the dealership??!!!

Balster · 03-07-2018, 06:36 AM

All sorted now.

mobilejo · 03-08-2018, 03:36 AM

Quote:

Originally Posted by planehazza

So you're complaining that BMW aren't doing a good enough job by giving you the wrong plates, then go to on to boast that you've been taking advantage by speeding without the risk of fines? OK then...

Yeah I'm guessing the speeding ticket comment was a joke, seeing as how he didn't realise he had the wrong plates he could not have purposefully taken advantage of the situation...

Balster · 03-09-2018, 03:45 AM

Yes the speeding comment was said in jest!

Penguino · 03-10-2018, 07:01 PM

Quote:

Originally Posted by Balster

Quote:

Originally Posted by ZigmundUK

Erm is it much of a big deal? No one's sending you to jail right? Have they put it right now?

hmm, I wonder what would have happened if the police had stopped me for driving with incorrect plates, or maybe my insurance is invalid. Only noticed it when I got home, the dealer had closed by then. They will sort it out, but shows that their handover procedure needs to be improved.

Imagine, all of the speeding tickets that I'm not going to get

Explain to the officer the car is brand new and just be a clerical error at the dealer?

Don't see a reason for making this such a big deal.

mijoed · 03-14-2018, 11:51 AM

Quote:

Originally Posted by Balster

You can't make this up!

My local dealership have put the wrong plates on the car! Just noticed today when some paperwork arrived from BMW. I've been driving around on unregistered plates for nearly a week

There will be words said tomorrow to the DP, before I go to Watchdog and the local papers, followed by a letter to BMW UK.

I also had an issue when I collected my car. The dealer quoted the letter Y as "uniform" when he gave me the details so, of course, insurance was wrong and had to be changed at the last minute. Fortunately they got it right with the registration.

By the way, did you get the advanced eye 2.0 installed ? If so, which dealer had it in stock as I am still drawing a blank on the subject in SE London dealers.

DavidI · 03-15-2018, 05:08 AM

Quote:

Originally Posted by mijoed

The dealer quoted the letter Y as "uniform"

saintalan · 03-17-2018, 11:11 AM

Same happened to me was told and insured as V, arrived as Y.

Insurance changed fine but still waiting on DVLA for V5, so will wait and see!

03-06-2018, 01:37 PM	#1
Balster Captain 109 Rep 628 Posts Drives: BMW G30 530d MSport xDrive Join Date: Dec 2013 Location: Leeds iTrader: (0)	Stupid BMW Dealership You can't make this up! My local dealership have put the wrong plates on the car! Just noticed today when some paperwork arrived from BMW. I've been driving around on unregistered plates for nearly a week There will be words said tomorrow to the DP, before I go to Watchdog and the local papers, followed by a letter to BMW UK. __________________ G30 530d M Sport xdrive, Adaptive Drive and with all of the important options.
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03-06-2018, 03:28 PM	#3
ArchJR Lieutenant 205 Rep 459 Posts Drives: 2024 i4 xDrive40 Join Date: Mar 2013 Location: United States iTrader: (0)	Did some harm, fine, or anything other than a little inconvenience due to an oversight come from this? Or do you just need to see the words "we're sorry" on BMW letterhead?
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03-06-2018, 03:54 PM	#4
DBO First Lieutenant 159 Rep 324 Posts Drives: G30 540i SDrive (MPPSK+Mods) Join Date: Dec 2017 Location: Brisvegas AU iTrader: (0)	Positive you've been given the right car? Probably just a mistake by the work experience kid or apprentice who got handed a set of plates and told to screw them onto that 5 series "out there". Mistakes happen - It's an embarrassing stuff up but in the scheme of things doesn't sound like any damage has been done. I'm sure the DP will sort things out for you.
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03-06-2018, 05:39 PM	#6
HighlandPete Lieutenant General 6659 Rep 15,858 Posts Drives: BMW F11 535i Touring Join Date: Mar 2007 Location: Scotland, Highland Region iTrader: (0)	Obviously a mistake. Are both plates the same? I’ve known folks to get different plates, front and rear.
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03-06-2018, 07:20 PM	#7
ADS-UK Captain 499 Rep 987 Posts Drives: G30 - 530d M Sport Join Date: Feb 2014 Location: Edinburgh, Scotland iTrader: (0) Garage List 2017 530d M Sport [0.00]	I always ask for number plate options and agree before handover. So when I'm picking up the car, I know it's exactly what we agreed.
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03-06-2018, 08:14 PM	#8
Carnook First Lieutenant 132 Rep 394 Posts Drives: iX Join Date: Feb 2012 Location: USA iTrader: (0)	When I saw the title of this thread I was like "uhm yeah, which one!"
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03-07-2018, 03:58 AM	#10
AP Major General 2809 Rep 5,124 Posts Drives: G30 M550 Join Date: Apr 2011 Location: UK iTrader: (0)	Did you not get the v5 given to you at time of delivery?
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03-07-2018, 04:11 AM	#12
Balster Captain 109 Rep 628 Posts Drives: BMW G30 530d MSport xDrive Join Date: Dec 2013 Location: Leeds iTrader: (0)	Their coming out to replace the plates. __________________ G30 530d M Sport xdrive, Adaptive Drive and with all of the important options.
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03-07-2018, 05:46 AM	#14
AP Major General 2809 Rep 5,124 Posts Drives: G30 M550 Join Date: Apr 2011 Location: UK iTrader: (0)	was the spec right? presumably the colour was correct but is everything else there that you are exepcting? ie this is YOUR new car and not someone elses? there weren't 2 parked in the handover part of the dealership??!!!
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03-07-2018, 06:36 AM	#15
Balster Captain 109 Rep 628 Posts Drives: BMW G30 530d MSport xDrive Join Date: Dec 2013 Location: Leeds iTrader: (0)	All sorted now. __________________ G30 530d M Sport xdrive, Adaptive Drive and with all of the important options.
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03-09-2018, 03:45 AM	#17
Balster Captain 109 Rep 628 Posts Drives: BMW G30 530d MSport xDrive Join Date: Dec 2013 Location: Leeds iTrader: (0)	Yes the speeding comment was said in jest! __________________ G30 530d M Sport xdrive, Adaptive Drive and with all of the important options.
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03-17-2018, 11:11 AM	#21
saintalan New Member 6 Rep 29 Posts Drives: G30 520i (2018) Join Date: Aug 2017 Location: Windsor, UK iTrader: (0)	Same happened to me was told and insured as V, arrived as Y. Insurance changed fine but still waiting on DVLA for V5, so will wait and see!
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