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BMW 5-Series (G30) Forum 2017+ BMW 5 Series (G30) General Discussions Phone does not ring in the car

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      04-11-2020, 09:06 AM   #1
oilandgas
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Phone does not ring in the car

I have a Samsung Galaxy S9+ and an S10 and cannot get either phone to ring in my 2020 M550. I have tried uninstalling and reinstalling; even calling BMW Genius. I cannot find a way to adjust ring volume in the car. The only way I know I'm getting a call is a pop-up in the head-up display. Adjusting the volume knob when a call is incoming only makes the radio louder.

Any thoughts on this?
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      04-11-2020, 10:17 AM   #2
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Quote:
Originally Posted by oilandgas View Post
I have a Samsung Galaxy S9+ and an S10 and cannot get either phone to ring in my 2020 M550. I have tried uninstalling and reinstalling; even calling BMW Genius. I cannot find a way to adjust ring volume in the car. The only way I know I'm getting a call is a pop-up in the head-up display. Adjusting the volume knob when a call is incoming only makes the radio louder.

Any thoughts on this?
My only thought is to look at your phone settings but I am not an Android user. When you uninstalled, did you remove the phone completely from the car and the car completely from the phone?
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      04-11-2020, 10:51 AM   #3
oilandgas
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Yes, did a complete remove. Both phones synch and ring w/o any issue on my other case (Porsche and Mercedes) so I don't think there is an issue with any settings on either phone.
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